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March 2024 by Alyssa Majors
Firstly I want to say I absolutely loved the concept of buying this vehicle, Carvana was the only place I could find exactly what I wanted, and the process was extremely fast and straightforward, it was easy to buy a car as it was to sell with Carvana as I had done that a couple years prior. I couldn’t stop talking about how great it was, until my truck showed up and I questioned everything. It showed up with a massive dent that was not on the vehicle prior to purchase, as well as deep gouging in the driver door frame from someone most likely locking the keys in the vehicle. I was absolutely heartbroken and the excitement of a new truck was completely ruined. Trying to make a claim for the truck has been a joke, only approving the massive dent but not the gouges that go down to the paint, and still has paint actively flaking off. The endless calls back and forth between Carvana and the claim company have been migraine inducing since neither one can get on the same page, and all I kept hearing from the Carvana reps was “well you have 7 days to try it or send it back”. It’s not about not liking the vehicle, it’s the fact you took a large sum of money for shipping, then proceeded to damage the vehicle after I bought it, with no remorse. I will absolutely not be recommending or speaking highly of this company again.
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March 2024 by Mary Nelson
The whole experience was great! Our representative, Kylie, at the north OKC location was so nice. She was attentive, knowledgeable, and polite. I would highly recommend this company.
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March 2024 by Dustin Harjo
Purchased a Tesla on 2/02 and Carvana keeps making up excuses as to why the vehicle isn’t ready for pickup. As of 3/4/24 they have delayed pickup FIVE TIMES. Today I was told the car won’t be ready until March 11th. Terrible service. Joke of a company, do not buy from these crooks. I ultimately cancelled my order and bought a Tesla from Hertz for less money.
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March 2024 by Tyler W
Bobby is the best! Not only did he deliver my car earlier than expected, but he also filled me up with a full tank of gas. He was respectful and kind. I can’t recommend Carvana enough! I have bought and sold 6 cars with Carvana now. Bye, car dealerships!
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March 2024 by Cheyenne Seldenright
Amazing experience start to finish. Will never bother with a regular dealership again. And the delivery guy was the cherry on top how professional and kind he was. I believe his name was Mike, I wish I could remember for certain but he was the bomb! Will be a repeat customer thanks!
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March 2024 by Scott Rippetoe
Awesome!!!! I recommend
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March 2024 by Katlyn Lee
So far my experience with Carvana has been amazing. I’m still in my 7 day test drive period, however the car runs beautifully. Had fun getting the vending machine experience as well. I will be getting the car checked out this week before the 7 days is up but I don’t expect any issues to come up. Thank you Carvana.
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March 2024 by Lon Mulford
Transaction was first class all the way. I was really impressed and recommend Carvana to anyone wanting a used vehicle they can trust.
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February 2024 by Amy Lofgren
3rd fabulous purchase from Carvana! We were the 1st in Oklahoma to get same day delivery... Took maybe 30 minutes to handle everything online including trade in. We love using them for our car purchases and the time it saves us
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February 2024 by J Jarman
Gold Stars All Around! The buying and selling process is smooth as silk! Up front pricing, terms, and a courteous staff make this one sleek arms length transaction! Fast as well!
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February 2024 by Ann Marie Jones
STRESS FREE EXPERIENCE!!!!
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February 2024 by David Parker
Do NOT go here. I don't use the word "Crook" much but it definitely applies here. Sell nothing but junk cars.. do NOT stand behind their vehicles. Please listen...avoid at all cost.
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February 2024 by Natha Ray
This is the 2nd time I've used Carvana. They are Great to work with and always takes care of any concerns I may have. I will always buy my car through Carvana, its so easy and great service. I have told every one looking to buy used my wonderful experience and they want to know more about buying through Carvana. They are A+
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January 2024 by Niranjan Desai
Google is controlling whether you can click like a review or not.
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January 2024 by Tamara Garner Hardt
This was my first time with carvana and I Absolutely loved the experience! Fast, convenient and a very good price! I highly recommend their service, 1800 W Memorial Dr OKC!
