-
September 2023 by Linda R.
I have been eyeing a Brighton purse, and found it here for a little less than the Dallas store. The young sales lady who helped me was helpful and actually gave me space to browse rather than hovering over me. When I decided to buy the purse, I asked whether they had one on the back. Another older sales lady came out and told me that it was the "only one" they had. Normally, I would rather have a new item than a display, but the price was lower than home prices, so I purchased it. The older sales lady was pushy and wanted me to fill out the registration card immediately and was annoyed that I would rather do it at home.Service from the older lady was not pleasant, but the pricing was better than the Dallas market.
-
April 2023 by Jake J
Nice place good quality stuff but you need to have outlets in more us cities so it's a better price
-
April 2023 by J O
Nice place good quality stuff but you need to have outlets in more us cities so it's a better price
-
April 2023 by J Owen
Nice place good quality stuff but you need to have outlets in more us cities so it's a better price
-
March 2023 by Kristy R
Great service by Sarah, beautiful options, and stunning store.
-
December 2022 by Chris Mcrae
Don't make them like they use to
-
June 2022 by Valerie Brewster
This woman is the manager! She nor any of the staff greated me. I roamed store with my Brighton bag. Helping myself looking for right size shoes to exchange my shoes this went on for over 5 minutes. I gave up finding my size and picked out a pair of sunglasses instead. I have multiple pairs of Brighton sunglasses. We are leaving for a Alaskan cruise and thought it would be nice to have a new pair. When finally a young girl spoke to me. She said she had that exact pair and loves them. I ask her if she worked their. She said yes I told her I had these shoes to return that my husband had bought me as a gift. I had the shoes in the box in the Brighton bag with the receipt in the card stock brighton receipt holder. She took me to the desk. Where I encountered Tracy for the first time. She was helping another customer. Obviously a personal friend. I could tell by the conversation asking her why she didn't call her. Tracy seemed bothered by me being in line and the young girl doing my return. She snatched the receipt out of the young girls hand then ordered her to go get what looked like a I pad. I dont condone treating staff in such a way. Tracy was saying something about having problems with the i pad she was using. She ask me for the card shoes were bought with. I told her it was a gift . She said she couldn't do it then. She did not say ANYTHING about exchange for in store credit or give other options. Just come back another time when you have your husband and card. I had to ask what about if I spend the amount in store. Her response was we will have to see?! WHAT? I said I don't even know how much he spent on those she said $200 sharply. She then rudely ask me if she could help the woman (her friend) now. I told her Yes help your " friend ". She got defensive and tried to defend herself saying she was a customer. I'm positive the woman was a customer. However Mrs. SNOOTY Tracy I had already watched helped said customer and there were 2 other associates to help her. My husband and I frequent this store. We believe in promoting local. At one of our previous visits when a associate told us our purchases of Brighton items from gift shops,airports, and online do not show on our personalized shopping list with them or help them. We made sure to stop in more. I do NOT recall ever meeting Tracy. However my husband and I have never needed to get a return. They definitely are NOT friendly if the transaction is being returned.FYI my husband had his own personal account with Brighton. Recieves catalogs and brings them to me with a red pin to circle my favorites. So when he travels for work which he does often he can stop in a Brighton at the airport and bring me home a gift I will love. Or for other special occasions. I have had family and friends try to sway me to wearing James Avery or other newer more trendy brands but I have loved Brighton. Until now I loved their service and small touches that are special. BTW not that it should matter but I came in wearing professional attire with coordinating jewelry and shoes. However was made to feel like Julia Robert's in pretty woman shopping with TRACY. I had got some bad health news today and even though I was not feeling my best I thought going to Brighton one of what used to be one of my favorite shops and getting some new bling would lift my spirits.
-
November 2021 by Art Zamorano
Have good variety of nice Men's belts, go great with any type of men's wear
-
September 2021 by Heather Blunt
Thank you to Tracy for her outstanding customer service , Tulsa location shut down and I didn't know. Tracy went above beyond and mailed my moms BDay gift from Ok City. That just made my day?
-
January 2021 by Mark Matznick
My wife loves this store. MIL bought her some charms and a chain several years ago and the clasp finally broke so went in to buy a replacement and while they don't carry that chain any longer, I got her a new one and my saleswoman sent the old one to be repaired so it will essentially be like new again which will make my wife super excited and therefore make me happy.
-
May 2019 by Tanya Roberts
I love the whimsical and fun style of Brighton. They have things that no one else has. The quality is awesome!
-
February 2019 by Susie Soto-Osborn
Love the superb customer service. An
-
February 2019 by Terry Pevytoe
Way to exspensive for poor folk like me!
-
February 2019 by Billy Parker
Xmas shopping.
-
December 2018 by Joyce Kapella
Love Brighton Collecibles! Love the quality merchandise, and the staff are always friendly and courteous and professional!