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September 2023 by Mallory Thompson
I was gifted a Roberto Coin necklace that kept breaking and I couldn’t figure out why. BC Clark Classen Curve took my necklace and offered to replace it with a new one. When we couldn’t find the receipt of purchase due to it being a gift, the store management took it in their own hands to offer to remake the necklace for me at no charge. Turns out the original necklace didn’t pass their stress test, clarifying it was a bad model with brittle gold. They remade each chain in the necklace. It looks the same but is so much better. I appreciate the above and beyond customer service and support. Cannot recommend this location enough.
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September 2023 by Cole Pretorius
Joe was amazing. The entire experience was fantastic. They are kind, friendly and very knowledgeable. Definitely the place to go if you need anything!
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August 2023 by Erin Watson-Cook
The staff was very friendly and helpful. They did a terrific job resizing my wedding set and it came back looking brand new!
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July 2023 by Wendy Cromie
I had a great experience here today. Stopped in to see if it would be possible to put an extension on my solitaire necklace chain. Tracy got right on it, the piece they needed was at the store and they had me out the door wearing it in an hour! It now looks amazing and hits me at just the right spot now. I love their customer service and attention to detail. They truly want to make us happy :) Thank you Tracy!
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May 2023 by IRS S
Bruce Nickell is amazing! He helped me get a Rolex I have been wanting for quite a bit of time now. He is very knowledgeable and has a true passion for what he does, he rolled out the red carpet. Great location and great customer service. Thanks again Bruce!
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April 2023 by Bridget Harrell
The entire repair department is so amazing! Alyse provided amazing customer service and care to my pearl necklace. The team listened to my wants and needs and gave me a wonderful experience. Would recommend a hundred times over!
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April 2023 by Sherri Nelson
Attentive, helpful and wanting me to get jewelry I will wear and love not just sell me something to get a sale. Tracy has been very helpful in helping me redesign some older pieces using my stones. I highly recommend them.
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March 2023 by Karlin Propes
I could not have been happier with the customer service at BC Clark. I took in a ring we had purchased less than a year ago that lost a stone. Nora sent it in to the manufacturer and when they returned it she didn’t think the repair was done satisfactorily so she sent it back and had them revise their work. I appreciated the advocacy and that her standards were top notch! She also waived all the shipping costs since it took 2 months to get the repairs done. Thank you Nora!!
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March 2023 by mary keeling
BC Clark has the best jewelry and customer service in Oklahoma! I came in on a Thursday to get necklaces polished and minor kinks hammered out free of charge, and came back the next Saturday to make a purchase and the woman who helped me remembered my name! 10/10 wonderful experience every time
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January 2023 by Colton Ward
Just picked up my Tudor from Nora at BC Clark’s on Nw grand . She was so professional and knowledgeable . I’m so happy with the repairs and the service that I received. 10 out of 10 would recommend this location.
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January 2023 by Andrea Bradley
Nora was great. I always love coming to BC Clark. It makes me so happy that they can restore in house wouldn’t go anywhere else!
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January 2023 by Robert Ross
Hayward Rayford was such a big help to me servicing our jewelers today. We are life-long BC Clark customers and the team never disappoints. We love the newly renovated downtown location and the Classen curve location is beautiful and convenient.
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December 2022 by Sheila Y.
If you have something in mind but can't quite fine it, go see Paul Minton at BC Clark's Downton OKC. He will help you find or design the perfect piece.
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December 2022 by Robert Brown
It was refreshing and much appreciated to work with a Rolex/Tudor AD who doesn't play games. I have very little jewelry buying history (despite being married for 30 years, neither my wife nor I wear jewelry, apart from she wearing earrings) and had heard and read about Rolex dealers prioritizing some customers over others, charging premiums over and above MSRP, requiring large down payments, etc. I spoke with Bruce Nickell at the Classen Curve store last year at length about watches and what I wanted. (My wife and I presently own and USE offerings from Seiko, Orient, Longines, Oris, Tudor, and Omega, because it's nice to tell the time or time an event on something without the interruption of a text message.) Bruce took my name and contact information and dutifully recorded it in a book. As simple as that. He kept his word and called me when my requested watch was available. No drama, no aggravation, just the excitement of buying my first Rolex. I also found it helpful working with someone who knew watches as well as Bruce.
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December 2022 by Lisa Bostwick
The jeweler Mark at BC Clark did exactly what I asked on a tricky resizing and maintaining internal engraving on my wedding ring I have worn for 23 years. What professional work and the best customer service by Rick at the repair counter. Highly recommend trusting your treasures with BC Clark!
