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February 2024 by Tel Pat
The bed rental experience ever extremely easy fast service no hassle the guy will get you out of there in minutes.
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February 2024 by Larson Anthony
Mr Jim is a very good person he tries his best helping you get the car you want and a respectful person
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December 2023 by Bryon Westbrook
I use this for work frequently and personnally when I need to, the service is over the top and they strive real hard to make your time with them they best, I highly re omens using this site.
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October 2023 by Mike Mattozzi
My quote was $346 with a child carseat. Returned on-time, bill was $694. So many hidden fees!
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August 2023 by Jaquelyn Jurado
What ever you do, don’t make business here! Please!It was my first time renting a car and they didn’t even bother to explain to me the process of inspecting the vehicle! Black girl came outside and said SHE was going to check the car not ME!It had a crack in the windshield and when we got back they were trying to blame it on me! The Indian guy got in the car to check the gas and that was the first he “suddenly” found, more like he was looking it for it!They wanted me to sign an incident report I denied and he was incredibly rude about the whole situation!Just save your money and place it somewhere else!
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August 2023 by Cutie
I have no problem with renting from this location (NW Expressway). They show good customer service with a willingness to help you with your rental experience.
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July 2023 by BJ Bryant
***RENTER BEWARE***THE OKC-AIRPORT LOCATION WILL ERRONEOUSLY CHARGE YOU FOR FUEL EVEN WHEN RETURNING THE VEHICLE WITH A FULL TANK!!I only rent from them because my company requires it. I usually drop off the rental vehicle and get my receipts emailed via AVIS Preferred. On two occasions, the OKC Airport location has erroneously charged my company for fuel even after topping off the tank at Oncue at I-240 & South May (less than 3 miles from AVIS-Airport lot). I was charged $16 because they claimed I was "3 gallons short of full tank". I should've returned it with 23 gallons. I disputed it showing my fuel receipt. They refunded. A month ago, I returned the vehicle FULL even took pictures of the moment I filled up! They charged my company $116 in fuel claiming I picked it up on full with 23 gallons and returned it on 3 gallons. They even misrepresented the miles driven too!!I disputed it showing the receipts and the pic of the fuel gauge at the moment of filling up and toping off fuel. They refunded it but they won't escalate my concerns of fraudulent activity at the OKC-Airport location. Maybe an Area/District Manager will reply here.
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July 2023 by Hannah R.
I recently rented a car through Avis Budget Group and I must say it was an exceptional experience from start to finish. Not only did we choose Avis because of their partnership with USAA, our car insurance provider, but we were pleasantly surprised by the overall quality and convenience of the rental process. We received a 2023 Nissan Rogue!! First and foremost, the smooth ride we experienced while driving to Bloomington, Illinois was like NO OTHER. The car provided by Avis was in impeccable condition, both mechanically and aesthetically. We felt safe and comfortable throughout the entire journey, thanks to the outstanding safety features the vehicle offered. It's clear that Avis takes great care in maintaining their fleet to ensure customer satisfaction and peace of mind.The check-out process was a breeze, taking less than 15 minutes from the moment we arrived at the rental counter. The staff at Avis was friendly, professional, and efficient. They guided us through the necessary paperwork with utmost clarity, ensuring that we understood all the terms and conditions of our rental agreement. The entire process was seamless, saving us valuable time and allowing us to hit the road promptly.Additionally, the variety of safety features in the car exceeded our expectations. From advanced collision avoidance systems to lane departure warnings and blind-spot monitoring, the car was equipped with cutting-edge technology that made us feel like we were driving an alien spaceship from the future. (I mean that in the best way) Overall, I cannot recommend Avis Budget Group enough for their outstanding service, they truly went above and beyond to make our experience memorable. If you're looking for a reliable and hassle-free car rental experience, Avis should be your go-to choice. I will undoubtedly choose Avis again for any future car rental needs!! Kudos to Avis Budget Group for setting the bar high and delivering an exceptional customer experience!
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March 2023 by Zack Kent
This is the best car rental location I have ever experienced Jim is the most courteous and professional always great service great cars. I will never go anywhere else thank you Jim!!
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February 2023 by Harrison Ling
Guy who served us was great, was working 2/9. Really friendly and helped us out with a mobile reservation made literally minutes before. Solid stuff.
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November 2022 by Susan
Vehicle was dirty inside and out when I picked it up. I had to go and pay to have it cleaned before our trip. Upon returning home, PikePass had charged my account with violations committed by the previous AVIS customer who had rented the vehicle. When I returned the vehicle, I was advised to contact AVIS Customer Service. I contacted AVIS Customer Service and was told there was nothing AVIS could do to help me resolve this. I have now spent hours with PikePass, trying to resolve the charges that were not mine. We have rented from AVIS many times through the years; however, my experience this time was completely disappointing.
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November 2022 by Jonathan Hardman
Awesome customer service! My request to change locations didn't go through and he helped me get in a car right away. Could have just said no but he went out of his way to be accommodating. I will always rent from this location.
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October 2022 by Jay C.
Courteous, professional, and very kind. If I need to rent a car again, I'm coming straight back here.
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June 2022 by Smoochie Hubscher
Rented a great vehicle (Ford Explorer) at a very reasonable price. Staff at the pickup location were super helpful and friendly. No long wait either!
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May 2022 by RYAN GRAE
regular car rental place, but they treat people like people, so it is awesome. They help my aunt out with renting a car and truck, appreciate it!