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November 2024 by jazmine g
just pulled up to the store. It’s 840 they saw me pull up and they still locked the doors. Y’all don’t close till nine why the hell y’all lock the doors knowing yall saw me
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November 2024 by Cesa Salazar
Has my battery change at the auto sone at may street and Shannon Sanyo did an amazing job very friendly and nice exelent service with a smile ?
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November 2024 by muhsina mume
Stoped at the store because my car was overheating and walked and and a man named micheal greeting me and I bought some koolint from him and as I was walking out he asked me if I knew where to put it in and i confessed I didn’t he offered to help and and put it in for me and inspected my car and told me what the issue was. Took the time out of his time to help clueless me find the solution to the problem
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October 2024 by Hailey Soleil
Shannon Sango helped me with a car battery issue and absolutely made my day. The new battery was covered under warranty and he made the entire process so simple and stress free. I’m so grateful for this auto zone and for Shannon’s help!
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October 2024 by Dalton Buchanan
I called and spoke with Michelle. I asked her if they had a specific headlight bulb and if they could install if for my friend who is on a fixed income and isnt good at car repairs. She assured me they would take care of my friend and to send him over. 30 minutes later my friend texted me back saying it was done. He said they took care of him and were very kind. Thank you Michelle. I really appreciate you.
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October 2024 by Audrey Walker
CJ and Shannon have amazing customer service skills and were so helpful with getting my car troubles situated! Would highly recommend this location
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September 2024 by asiala rideaux
CJ helped us out she was so nice and definitely made us want to make this autozone are primary store from now on.
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September 2024 by madison bryan
Cassie saved my life this morning!!!!! Will
Come to her for all my auto needs!!!!
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July 2024 by Hudson Smith
I will not share an opinion of my visit to this store, but rather the factual details of my experience-
I walked into the store to receive guidance on what size windshield wipers are needed for a vehicle I do not currently have access to and found differing suggestions online. I am greeted by a friendly female employee stocking shelves across the store, then received a quiet “what do you need” from the female attending the counter as I approached. I explained what I was looking for, to which she replied “huh?”, implying she did not understand what I was asking. I explained once again, and she paused for an extended amount of time as she began to smile seemingly as a response to my request. As I awaited her response, she brings her hands to be palms up, and says “I guess I can look that up” and began to laugh as she asked what kind of car it was. I understand that the answer to this could be found by looking at the wipers currently on the car, or searching it online myself. I explained how I did not have access to the car at the time and found conflicting answers online to reassure her that I did not aimlessly walk into her store planning to use her as the first and sole resource for this information. She replied “yeah, what kind of car is it?”. I answered her question and she quickly gave me the information I was looking for. I retrieved the item from the shelf and as I returned to check out with her, she nonverbally points (no, she was not on the phone) to communicate that the other worker who was not yet attending a register would need to check me out.
I am only sharing the factual details of my visit to allow the leaders of this location to decide if this is how they would like their store to be represented, and for potential customers to decide if this is the experience you are looking for from a simple visit.
Visit date was 06/27/24 at 10:45 AM
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July 2024 by Alice long
Shannon was so helpful & kind. I needed a new battery & he installed it.
He was very swift installing it & it very polite thru the whole process!
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July 2024 by Brad Borg
Went above and beyond to find a specialty wiper blade. Great employees and manager
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June 2024 by Giovanny Marvez
Shannon the store manager was fantastic thank you so much!!!
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June 2024 by viettrisg
It is convenient.
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June 2024 by Valente Reyes
Very good service, very friendly, although I didn't find what I was looking for, they treated me very well.
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May 2024 by belfig1000
Well it looks like they hired some new help and got rid of the dead beats with attitude, I was greeted by 2 females that I've never seen in the store and they were very helpful.