AJ Auto is widely praised by customers as an exceptional auto shop, providing the best experience with ridiculously kind, personable, and thoughtful service. The team, including the owner, is consistently described as nice, helpful, and incredibly kind. They are known for working hard and going the extra step for customers, demonstrating transparency and a clear policy against overcharging or lying. Their expertise is highlighted in handling complex issues like flushing a system after bad gas and performing precise electrical repairs. The shop is exceptionally busy, often booked up and not taking walk-ins, yet the staff frequently makes accommodating exceptions. They are thorough and efficient, often completing repairs like diagnostics and fixes within a few hours or by the next day, sometimes even faster. The team is also noted for being thoughtful and helpful beyond standard service, such as providing a phone charger, offering rides, assisting stranded families, and performing minor fixes like cleaning an air filter or reattaching a wire at no extra charge. Customers find them to be a real blessing, more than fair on price, and highly recommend them in a heartbeat for any and all car repairs, considering them worth every keystroke of praise.
This shop does great, honest work and gives great, informative customer service.
May 2025
Tried this shop over three years ago and keep coming back. Owner John and the crew are very customer friendly, and very knowledgeable about new and old vehicles. Pricing is reasonable and better than the dealers, and they are very helpful working with customers to schedule repairs at convenient times.
January 2025
Ended up buying a car for my mom through John. What an amazing human! My mom and I were so thankful to have crossed paths with him and the shop. Would recommend 1000x
