Westlake Ace Hardware is a reliable and customer-oriented hardware store that consistently provides a positive shopping experience. The staff is described as helpful, knowledgeable, and friendly, with one associate named Grey particularly praised for assisting a customer in finding the needed hardware. The store is said to run efficiently, with the manager setting a good example. However, some customers have encountered issues, such as a lack of plumbing expertise among the staff on a particular day and inaccurate pricing for air filters. Overall, Westlake Ace Hardware is praised for its down-home feel, great service, and ability to cater to a wide range of home and garden needs.
For instance help, the staff at this locations are always helpful and will even give their option if asked. I imagine I pay alittle more for some items, that's ok, the time I save and I know I'm getting the right thing is worth it. Tons of things you need and don't need. Always nice to look around.
November 2025
Went for plumbing help and ask for help and was told by staff Noone there that day new anything about plumbing. Went to Norman ace and will keep going there. More friendly staff.
October 2025
Nice store, good prices, super nice staff. Grey was very helpful and knowledgeable, he helped me find the hardware I needed. The check out lady was super nice too. I totally recommend this store 👌
