-
February 2024 by J G
Great staff, worth using for Amazon packages.
-
February 2024 by Vicki Russell
Very nice store. I was there to see my agent.
-
January 2024 by LaBryanna Gilbert
The place is always clean.The staff are always kind.The process is always quick.
-
October 2023 by M R Noneya
Website says they open at 7:30am which they do, BUT no office services are avaliable until 8:00am.
-
September 2023 by Alvin G.
AAA roadside assistance replaced the battery in my 2022 Subaru Outback yesterday. For some reason I thought they used the wrong type. So I went to AAA Care Care Quail Springs on Penn Ave and they verified that my vehicle required an AGM battery not a standard one. Billie and Steve were very helpful and professional. They installed the correct type without any problem or question. I paid for the upgrade and was on my way very satisfied and happy. Shout Out to AAA. Highly recommended.
-
August 2023 by Dori D.
My first experience was a negative one. Communication is terrible. After I contacted them repeatedly on the status of my repair, they said it was ready. I went to pick it up and discovered it was not any different than when I dropped it off. I am still waiting many months later for them to get back with me on the part they were looking for (eye roll here). Soon after I picked it up, I took it to the dealership where they found AAA had out a part in backwards. I had to pay twice for the same issue to be fixed. I recently gave them a second chance. They charged me almost $200 but my issue was not fixed and I went right back in to tell them as much. They kept it for DAYS with no update or communication. When I repeatedly contacted them they finally said there was an $1800 issue that needed to be fixed first, which told me they did not do a thorough diagnosis to begin with. I had to go over there several times, borrow a vehicle to get to work for three days while waiting to hear anything from them, and no one called to say my vehicle was ready. I will NEVER go back here again and strongly advise readers not to either. Waste of time and money.
-
August 2023 by Casey Pearson
My mother went there to get service and directions to Detroit Michigan. She got a discount on auto rental cars.
-
July 2023 by Ory O
Fancy place, can’t see it staying in business with weird policies like not mounting tires if they don’t have brand new stickers on them, first and last time I’ll ever stop here, was heading to discount tire anyways but road was blocked off, my money spends the same as anyone else’s, I was dismissed just as fast as I walked in the door… at least you got 2 useless tools leaning on their counter holding the place up. discount tire for the win.Service: General repairs & maintenance
-
June 2023 by Kathleen Bass
Very good staff, especially Steve who did an excellent job taking care of me & my car for a 6hr drive...
-
June 2023 by Ron Lawrence
Great service and Mr.Steve was very helpful with the information about my vehicle....
-
April 2023 by amanda collins
Pleasant staff, friendly, knowledgeable and helpful. I just love the atmosphere.
-
March 2023 by Darryl Cherry
Racist employees at the counter of service dept. Completely ignored me while acknowledging white customers will NOT be back!!!
-
February 2023 by Eric Le
Rude guy at the maintenance desk making unnecessary comments when I was asking for a breakdown of my bill. So you can charge people $29.99 for a flat and over $100 for a “diagnostic” fee just to tell them to take it elsewhere but don’t expect questions about it. I had already explained that I’ve paid those fees at other places so if you can’t fix the issue why charge anything at all. I was fine with paying but making the environment unfriendly and unopened to questions regarding the charges is unacceptable..Services: Auto engine diagnostic
-
February 2023 by Hulan Dawson
Was not very happy with the service today. Brought my car to have a tune up it still runs the same after after I paid for it to be fixed.
-
December 2022 by Chris Terrill
AAA is a scam. As you can see no where does it state nor did the agent tell me when I signed up that I was limited to 4 tows per year.
