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January 2024 by D N.
Dr. Biles is only interested in money, based on the situation I had with him re: Phycox joint supplement. After my dog had an adverse reaction to the Phycox, Dr. Biles claimed it is an Rx and cannot be returned or refunded, and just said to keep giving it to him and the issue would get better. I found out it is NOT an Rx and that the price online is HALF what he charged me, AND it has a 100% satisfaction guarantee from the mfg, so he could have refunded the 100% markup that he charged me ($150 versus $75 online), AND he could have shown concern for my dog's reaction instead of just saying, "keep giving it to him, it will get better". After 2 weeks, the reaction did not get better, and after 3 calls to Dr. Biles with no resolution money-wise and no concern for my dog, I called the mfg and will be getting a refund through them, and I am changing vets. EXTREMELY DISAPPOINTING!! Will never go to him again. Maybe he should retire if this is all he can do.
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December 2023 by April Wilson
Great prices and the doctor seems to really care about the animals.
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December 2023 by Gus Shehadeh
Excellent customer service, which is sometimes hard to find these days. All of the staff are friendly and really care about taking care of our pets!!! Would recommend!
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December 2023 by Allison Austin
Dr. Biles is the best! He is the most caring and compassionate vet in Norman. My dog was having the worst GI problems and just after one visit and some blood work he figured out the issue and recommended a diet change and gave me the necessary medications to help get her feeling better. I would highly recommend him!
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November 2023 by Christy Jackson
DO NOT TAKE YOUR PET HERE!! We took our 12 year lab in 2 weeks ago because she had stopped eating and was losing a lot of weight. The first visit they did lab work and sent us home with antibiotics due to high white cell count. I took her back 3 days later as she was still not eating or improving at all. They then recommended an X-Ray to look at her liver which showed nothing, and that was almost $500, and added a new medication at that point, and told us to bring her back for an ultrasound if she wasn't better by the end of the week. We took her back for the ultrasound, and was told she had gallbladder sludge and stones, and put her on Ursidol.I then called 3 days later and reported that she had blood in her urine and they recommended a new antibiotic, without seeing her, but never called back that day for me to pick it up. After almost 2 weeks of my dog continuing to worsen, I took her to a different vet and was told within 30 mins that she had a mass on her gallbladder, and was possibly cancer. We have been referred to a specialist for further investigation, and screenings. The 2nd vet was absolutely amazing and made sure we knew what was going on, and out options before we left. They also put her on completely new medication, and less than 2 hrs later we are seeing improvements. WESTWOOD is a JOKE when it comes to the care of your pets, and they will charge you for unnecessary and useless treatments!!! PS... I NEVER leave reviews but this was a horrible and expensive experience.
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October 2023 by Zoe M.
the staff here did such a great job making sure my doggy felt safe and comfortable, and I will 100% be coming back here when my puppy needs vet care. I recommend this place to anyone who has nervous dogs and needs a dedicated and considerate staff!
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September 2023 by April Love
This place is wonderful. From the staff to the Dr. you could tell they honestly cared. My little girl is so skittish and was feeling so miserable. They treated her so gently and lovingly. We will definitely be life long patients!
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August 2023 by Tanner R.
Dr. Biles took great care of both of my pets. I had one large and one small dog, and he always treated them very well. Additionally, the staff was super friendly and was extremely attentive to my concerns!
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June 2023 by Diane Shea
They provide exceptional care for my Bella. Very kind, attentive and affordable.
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June 2023 by Cris Thompson
They charge you a non refundable $25 before they even tell you they don’t have any appointments until next week. Maybe let me know your availability before you charge me please.
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May 2023 by Isabel Guymon
I recently took my puppy here for his shots and everyone at Westwood Veterinary Hospital was so kind and helpful. The prices are reasonable, and they are dedicated to keeping the pups happy and healthy! This is a great place to take your dogs. Special thank you to Faith for being so patient and sweet to my pup!!
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May 2023 by Lynzi Mackey
I refuse to take my fur babies anywhere else, they don't just have reasonable pricing, but the assistant and the vet are absolutely amazing. So gentle and sweet with all my pets and are so friendly with myself and kids.
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January 2023 by Amber Godfrey
Love Dr. Biles and his staff! They truly care about your pets and work to get you seen quickly. Couldn't recommend them more!
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November 2022 by Willie Lloyd
The staff was able to give me some information about a concern that I had with my dog. Very reasonable price for what I needed done. Same day appointment.
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June 2022 by Emely De Jesus
Friendly, helpful and caring staff. Very accommodating. Turns out our dog ate weed, they helped us laugh it off, make sure our dog was well, and gently charged us. Transparent with finances and seem very willing to help.
