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August 2024 by Beatrix Hammett
Front cashier was rude. Snapping at customers. If they don't like their job they need to work somewhere else. We also had to wait over one hour.
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August 2024 by Amber
Don’t bother calling, they will just put you on hold and then hang up on you after waiting 30 minutes
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May 2024 by 「 puke boy 」
They take up to 20 minutes to answer your calls in the pharmacy even when they’re not busy, the drive thru also can take up to 20 minutes even when they’re not busy. For the last 3 months I’ve had problems every time I’ve gone here to pick something up, either it’s out of stock, they refuse to sell the prescription, or they’re just slow and ill-mannered. Don’t waste your time using this pharmacy, they clearly don’t care about their jobs or the customers at all and will make sure to give you the worst experience you can have at a pharmacy.
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March 2024 by Becca Daniels
Quick and easy
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February 2024 by Kris Wilkerson
Didn’t feel my prescription because my insurance was not on on file. An on-call, Doctor sent my prescription in on a Saturday and they decided not to fill it? Who does that? Its January, everyone’s insurance is new. Now I have to call the on-call doctor again and get my life-saving meds sent somewhere else.Disappointed. Will not use again.
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February 2024 by Ryan D Hargis
Have to agree with the rest of these reviews. I had a CRAP couple of months with an abundance of issues, and they gave me "we'll help once." And after that they have been terrible, not helpful, slow, rude and more worried about other things than what is important... The customer.... The people you serve. I can understand a little bit coming from a customer service background... But it seems they need some serious restraining in customer service and explain rules and regulations better.
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December 2023 by Brittney Warden
This is the worst pharmacy I have ever used. One younger girl was rude and the line is always backed up. I'm changing pharmacys
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October 2023 by Kate Hermonson
I had no complaints before this last year, but every month I think, I have to find a better pharmacy. Well this last "attempt" yesterday was final straw. Walgreens on 12th n Alameda received my script by 9am. I give them 6 hrs before I even call to see if you had received it +/or will it be filled today, the actual refill date has been changing like the weather, I spoke with a tech around 1pm, I was told >t would be filled by 5pm, I waited til appx 6pm, it takes 20 minutes to actually get to the window at 7 n Im told you need another 20-30 min to have it ready.... I go back thru the line , took another 35 minutes to get to the window where I am told that I CAN NOT get it today because a room full of suits who still have their tooth fairy money, are WAY MORE INVOLVED N INFORMED WITH MY MEDS THAN MY DOCTOR AND THE PHARMACISTS !! I WILL NOT TAKE ANOTHER SCRIPT TO WALGREENS WILL SHARE MY STORY TO WHOEVER WILL LISTEN. "BIG PHARMA" time in charge IS OVER
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October 2023 by Rejoe Ozgunesliler
1 HOUR AND 45 MIN ON HOLD FOR A PRESCRIPTION STATUS.Plain horrible. They messed up my prescription 5 times in a 6-month period. They didn't use my insurance on the first 3 refills until I checked my insurance plan and asked walgreens why it is 45$ it supposed to be 5$.Just use some other pharmacy. At this rate, your local illegal drug dealer will give you a better service vs. this walgreens location.
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October 2023 by Cynthia B.
My mother and I went to this Walgreens for Covid Vaccine. I made appointment on line and when we got there it all went so smooth and the workers in this store where the nicest and friendliest people. Totally recommend this store!!!
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October 2023 by Willard E.
Went for a COVID shot and after a while, they said they couldn't. As a Veteran, was told that we could go there and get our shots. NOT TRUE. Wanted insurance. Said my VA card with 100% disability is my insurance. But they couldn't or wouldn't do it. Walgreens isn't alone. Had the same problem with CVS..!
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September 2023 by Bunny Rabbit
I get that working at Walgreens might not be the highlight of anyone’s career, but there are a couple of truly miserable, rude employees at this location who should not be customer-facing.
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September 2023 by Serene A.
I get that working at Walgreens might not be the highlight of anyone's career, but there are a couple of truly miserable, rude employees at this location who should not be customer-facing.
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February 2023 by Sharon Z.
I have never seen a pharmacy with so many people working but huge lines inside and outside of the store. Many of the employees did not seem to know what they were doing. I tried to do a COVID test. After working for half an hour at the drive-thru, they said my insurance did not have the correct birth date for me. I have had this insurance for several years and never had this problem. Do not go there.
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November 2022 by Katie R.
After calling several times to try and get a hold of an individual at the location, I finally got in touch with a representative who immediately transferred me to a manager. However, I am absolutely disgusted on how I was treated over the phone by the "manager". Handled my question in an extremely rude manner with no sympathy for a mistake that was their fault. Beware of this location.
