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January 2024 by Kathryn Gregory
Vision works is the place to go for great frames lenses and even more importantly, great service! See Kassy W., she's the BEST!
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December 2023 by Von A.
So many thoughts. I waited until after my final visit to provide a complete picture of my experience. I found a pair of frames I wanted, at a price I was willing to pay, after visiting a handful of competitors. Eyewear as an industry has increased costs to the consumer to an almost unaffordable level and that's with insurance!! This company doesn't offer any type of discounts for civil servants, medical, etc. They do mail BOGO50OFF coupons, but that first pair can break the bank. On my initial visit I was helped by Faith who was absolutely pleasant (she's the reason for 3 stars rather than 1) which made my return visit even more surprising and disappointing. The second visit did not merit similar results. There were two associates at the desk wearing solemn faces. The female (sorry, I didn't save her name for this review) as I was told by the associate who helped me, is in management. She put forth good effort in an exchange to let me know her holiday sweater was not at all the way she's feeling. Adding that she felt quite the contrary. Yikes! The associate who assisted me was pleasant during my purchase. However, he expressed his dissatisfaction with some things associated with the mall and work. I understand having an off day but passing those negative sentiments to the consumer is a no. Last visit to pick up my purchased frames - only one associate- she was assisting someone and ushered me back to where they were standing. She smiled, was friendly, quickly gathered my frames, thanked me and wished me well. Nice! So I guess my second visit was the only one that was really a bust. Positive experience during 1st and 3rd visits: 6 Negative vibes from staff on 2nd visit: -5 Found the frames I wanted: +7
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November 2023 by Tommy Frederick
I stopped by today for the second time to purchase glasses. I can’t say enough good things about this place. My first visit a couple years back was great. This visit was even better. Dee and Kassi (I think ?) helped me out today. The service could not have been any better. They were over the top helpful and made it an awesome experience. This is the only place I go for glasses anymore. There is not a better shop anywhere in the Metro.
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July 2023 by michael chad celeste
visionworks sent me a text message asking for me to write a review on this. the product is estimated to arrive next week. ask again, then, and i will update the review
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July 2023 by Jalal Farzaneh
Kassi did an amazing customer care. They have great selection of glasses.
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January 2023 by Dylan Vann
Great selection. I lost my glasses recently about a month ago and was struggling to be able to afford new ones. The lady who worked there gave me a 60% off coupon so I could afford new lenses and frames. I did not ask. She just offered it to me. Now I have new glasses on the way. The store also is giving everybody 40% right now for Christmas.
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December 2022 by Sandra Goode
My glasses got rolled on and I wasn't sure they could be fixed. In just a short amount of time they were just like new! Wonderful customer service.
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August 2022 by Brian Wells
I am completely satisfied with these folks. They#1- don’t just sell me a pair of glasses and hand them to me but take the time to adjust them and even take measurements before ordering them to make sure they do it right#2- will adjust them throughout the year as needed, and seem genuinely happy to do it#3- let you return them if you do t like them for 100 days.Could not love this place more.
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July 2022 by mfon umanah
Great customer service , Kenny , took care of my needs quickly without hesitation.
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July 2022 by Samuel guerra brunet
Laura was very helpful. She’s great ?
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June 2022 by Eugenia Abibo
Awesome service every time! And the work done is always amazing!!
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May 2022 by Amber F.
Flew in from AZ to OK, sat down in the rental car, and the temple piece fell off my frames. I purchased these glasses at my doctor's office in AZ. I was close to this store so I stopped in to see if they could help me, and boy did they! A technician greeted me as soon as I walked in, listened to my dilemma, and was quick to help. She offered me a seat and got to work on my glasses right away. She repaired my glasses, did not charge me a penny, and had me back on the road in less than 10 minutes. I truly appreciate the kindness and service I received. Thank you!!
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February 2022 by Daniel Richter
Had a terrific experience. The people, especially Bobby, were very accommodating and helpful!
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January 2022 by Umer Ikram
This place has taken care of my family's glasses for the last 5 years. Bobby is extremely helpful and listens to what the customer needs. He helped us sort out some issues with the insurance as well. Thank you so much Visionworks at Sooner Mall.
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January 2022 by Lauren collands
I adore this location . Cassie and Laura are always so helpful and on top of it with a high amount of kindness and consideration .