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January 2024 by Korbin O.
I took my Honda civic for an insurance claim with a dent in the hood where I made impact with the tire on the back of a jeep wrangler. I drive the car for 1 month after the impact before taking it to this shop. Once I took it to the shop they took well over a month to get it looked at. Once they started they stripped my vehicle completely down to total it out when all I wanted to do was replace the hood. The tech Put pen holes in the radiator took off the air conditioning components. Took the head lights bulbs blinker bulbs and fixtures out. Tore a hole in the side of my cloth driver seat. They gave me my car back in pieces shoved in the back seat. I'd give this place 0 stars if I could please save yourself some time money and frustration by choosing another shop.
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June 2023 by Google user
They did great. I had it in and out quicker than they told me. I'd definitely recommend them to anyone.
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May 2023 by casey courtney
They did great. I had it in and out quicker than they told me. I'd definitely recommend them to anyone.
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November 2022 by Baljit S.
I have nothing but the best to say about my experiences with Service King at the Boardwalk, Norman location. Lauren at the front office is extremely pleasant, efficient and with high service bent of mind. Mr. Will, the estimating manager, was very efficient and knew exactly what to do - experience was written all over the way he appraised the damage and gave solutions to my questions. I am glad I chose Service King - I am new to Norman and my decision was based on looking up on the internet. IlLater, on enquiring, I have heard just good things about the high quality of people and the resulting work provided by this facility. I look forward to having my car back.Thank you guys for the wonderful interaction!Happy Thanksgiving to the entire Service King family.Regards,Baljit.
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August 2021 by Kenneth W.
I do not recommend Service King in Norman to anyone. In fact, if you are reading this review stay away at all cost. In late April 2021, Norman was hit with a tremendous hailstorm. My car estimated damage was over 7,000.00 in repairs. I did not take my car in immediately after the hailstorm because I had family and friends who had way worse hailstorm then I did. I did however decide in early June 2021 to take my car in for an estimate. I was told the earliest available date for repair would be August 10th. I waited the 2 months and got scheduled off of work (used PTO at my job) to take my car into the shop. Upon arriving at the shop I told the clerk that I was there to drop off my car for repairs. She ask what I was dropping off the car for I said to get some hail damage repaired. She immediately stated they weren't doing any more hail damage repairs until Jan of 2022. I told her I scheduled the appointment 2 months prior and even had a text message from yesterday saying that it was indeed scheduled. SERVICE KING DID NOT CARE! They basically said sorry the earliest I could do is Jan 4th of 2022. I called the corporate office as soon as got home, they as well told me nothing could be done. REALLY? What happens when I come in Jan 2022....Will I be scheduled for another 5 month at that time? IF YOU DONT WANT TO WASTE YOUR TIME OR MONEY GO TO ANOTHER SHOP!
