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October 2024 by Jonathan Glunt
Negative 5 stars. Absolutely the worst. Norman police arrested me over a $135 municipal cash warrant quick wrecker impounded my truck and trailer while I was helping a senior citizen move that didn't have neone else helping. Total cost 948 dollars for five days. $443 hook up fee 345 for storage 35 after hours fee 19 first letter 30 second letter 48 bucks for tax. The worst part is that now my truck now has a stretched 1st gear . I'm calling a lawyer and the okla corporation commission
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October 2024 by Hunter I
Stole my car and messed up my transmission. When I called to explain the guy I talked to was belligerent and told me off. He told me to “get me story straight” because I countered his statements.
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June 2024 by April Savala
This towing company is awesome! My car broke down in a parking lot and they were there in under 30 minutes! Cody, the driver, was friendly, experienced and a very good driver. He was able to get my car in my very small driveway on a small residential street. Thank you!!
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November 2023 by Amberly Hyde
I was in an accident, horrible weather and the experience I had with Quick Wrecker Service was amazing. They answered very quickly and took my info. The driver, Josh immediately called me and kept in touch the entire time. He immediately asked if i was injured and in a safe place. He quickly arrived. He helped me with all the info I needed at a time when I could barely think straight. I am so grateful that in such a horrible situation that this went so smoothly and he was so helpful. I highly recommend them.
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August 2023 by Kyoko Mills
I was locked out of my car and referred to them through a locksmith, he was here and unlocking my car within 45 minutes of my phone call and he was very quick and so nice. They were very affordable as well which is always a great plus.
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April 2023 by Michele Isaacs
Mason did a wonderful job for us. He towed a 37 ft rv from noble, ok to lake Texoma. Would highly recommend this company and Mason. Thank you all so much!
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January 2023 by Carmello Crawford
They have now helped me put twice and Im blessed they were truly a blessing an very fast friendly an I do recommend going to them first!!!
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June 2022 by Keith C.
First of all, this place has the worst customer service I have ever experienced. My car was totaled and towed here so I was going to stop by this evening and get my things out of it before my insurance company came and got it in the morning. I called just to make sure it was ok that I stop by and the lady on the phone was extremely unprofessional and then told me that in order for me to get my belongings out of my car at 9pm I would have to pay $15... what? To me that just makes no sense especially if I'm paying to have my car there and it is, in fact, my car. I called back a little while later (same lady answered the phone) and asked if someone could please call me if my insurance company just so happened to come and get my car before 8am (because that's when they stop charging you $15) and she was extremely rude and told me that no one would call me because they "don't do that". Overall, if you're going to have your car towed in Norman there are many other better places to call. Customer service is extremely poor and they are truly just trying to get every cent out of you that they can. Would not recommend.
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February 2022 by Gary Loeffelholz
It was great service very quick
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December 2021 by Leslee B.
My son called for someone to jump his battery in downtown Norman. Guy showed up with his battery pack and "tried" unsuccessfully. When we spoke to him all he would say was that his jump pack was powerful enough to charge 4 cars and that it must be his alternator. Not wanting my kid and his girlfriend to be stranded almost an hour from home, we drove up at 11:30 at night, on New Years Eve, to get them. We brought cables to try jumping just in case, and it fired up after being hooked up to my husbands truck for less than a minute. So my kid was out $60 and 2 hours of stress. I feel like with maybe a tad more effort the tech would've been able to get it going. Admittedly there was some corrosion on the terminals so we had to wriggle the cables a bit before we tried starting, but we were able to jump it right off and get him headed safely back home. Learned a lesson on who NOT to call if stranded in Norman. I called to let them know the situation and wasn't offered a refund. I would've been happy with even a partial refund since they did do the call-out, but I won't be using or recommending this company in the future.
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December 2021 by Jay Ferguson
Excellent company
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October 2021 by Sabrina Phelps
From the time I called to getting my truck to the shop took less than 30 minutes. Robert was very professional and accommodating. I will definitely use them again if the need arises.Service: Vehicle wrecking
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October 2021 by Jay N.
This place is hell on earth. The people here are the lowest of low. They first said we needed a registration receipt to pick up the car from being towed but magically made this go away if we paid them more money. It felt like I was in a foreign country, a real shake down. These people live a miserable life so I guess I can not blame them too much. I can see why they have bullet proof glass up in the reception area. This place is the opposite of delightful. Really takes away the mystery of how scumbag people live their lives, Too bad, so sad, and glad I am not you.
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April 2021 by Stephanie H.
They seemed to enjoy watching my daughter worry about finding the "paper registration" when it only took a minute to look it up in their computer. My daughter also had a valid drivers license and they still required her to text them her OU student ID. Why was that necessary? When you are already dealing with an upset kid that wasn't aware she had parked part of her car in a tow away zone and is now paying for it, why not try to help them out instead of make them feel stupid or afraid they aren't going to be able to take their car. I could hear the entire conversation because she had me on the phone the entire time.
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March 2021 by Hannah D.
Blonde little girl talks to you like she thinks she's big s*** lol, not sure who she thinks she is talking to anyone like that but that's disgusting & not someone who should be representing the company. She had a disgusting mouth and words to say to me , all I did was shake my head in disagreement. Telling by the rest of the reviews , this company is just very unprofessional and going completely down hill lmao
