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January 2024 by Donald Booker
1 of the most underrated Mobile Phone Companies around. Check them out!!
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January 2024 by Tina HudsonSpain
Customer service at stores very slow and at times frustrating but customer service centers ( that you call into ) are amazing! Service is great I highly recommend them.
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December 2023 by Sarah Hardie
Had very great service here and Adriana is so very nice. Definitely will be coming to this store more often. She treated me and my family as family which is so very nice.
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November 2023 by Sacha Cox
Jose Has the best customer service i've ever seen he is very patient . He goes out of his way to get the problem resolved. Hes more than willing to get on the phone and spend as much time that is needed to get the problem resolved i mean, this young man is amazing. And he is the reason why I come to this location.
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September 2023 by Kristyna Sanchez
I just want to give a shout out to the young lady and gentleman that work there. They are absolutely amazing!!!! Answered all the questions I had and set me up with the items I needed!!!
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August 2023 by Danielle Harwood
I would have liked a wider selection of items. You sold me a phone you didn't have all the gear for. They did find a store 20 minutes away that had it before we completed the sale. The folks here knowledgeable and kind. I do recommend this store location. Maria and her husband were great.
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July 2023 by Jim Paxton
Very good customer service.I will be back.
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March 2023 by Gabby
Maria the store manager and Jose were really helpful with all my questions and they had very good and helpful customer service and I will also be coming back and i will tell all my friends and family about the store in Norman, also the store is super clean and smalls really good.
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March 2023 by Katrina Lewis
Maria is absolutely amazing! She was very knowledgeable and so nice. Never had a better experience at Metro!
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January 2023 by Nate “N8”
Went to Cricket next door first because they opened an hour earlier than Metro, but I'm so glad I decided to go to Dollar General and get some things first while waiting for Metro to open. Not only did my device work with their network but their facility was far cleaner, their selection of devices was way more abundant, and they had a few phones that were free for new customers. The staff was extremely friendly and helpful, so much so I was able to get a home 5G gateway for a very low price. Metro by T-mobile on W Lindsey in Norman is the best prepaid phone service location in the state.
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December 2022 by Benjamin David Cowan
A place that exists for the poor, charging people $4 to pay cash is not exactly friendly! Thank God I'm moving to T-Mobile.
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September 2022 by Biteme Clark
Both female workers were rude. They didn't provide a receipt nor could they get my phone updated. Will never go bavk there!!
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August 2022 by Jared_Davis_410
I had a horrible experience with this company. I cracked my screen on my phone, I filed a claim online. The instructions said that I could pay in cash for my claim at this store. But whenever I went in they declined service and said we don't do claims. So I had to pay an additional $100 just to get a new phone at a different carrier. I will not be recommending anyone to this company
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August 2022 by Terri Nichols
I have been a Metro customer for over 10 years. Do not go to this location they are horrible.Update: How am I supposed to email you when you provide no email address? Also, you should consider being authentic when dealing with bad reviews, I saw your exact response on several other reviews. If you have to copy and paste your response to bad reviews then your company has a problem.
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July 2022 by Meredith Kott
Adriana is the BEST!!! I was having trouble with my phone (couldn't put it on loud speaker) & she was so AWESOME!!! Adriana went above and beyond to help me out. So, if you need to go to this particular Metro by T-mobile, ask for Adriana, she will get the best help you need.
