Kohl's is a clean and well-organized store that offers a variety of quality products for fashion, footwear, beauty, and home decor. Customers appreciate the easy-to-find items and helpful staff who provide excellent and quick service, with some employees going above to assist with account access and checkout. The store features a wide selection of brands suitable for active and casual lifestyles, along with Sephora beauty products. Discounts and Kohl's Cash help shoppers save money, and the store also accepts Amazon package returns in the customer service area. Shopping can be done in store, online, or via the Kohl’s App, making it convenient and safe. The company emphasizes a welcoming environment of inclusion and community involvement through its Kohl's Cares program. Overall, customers enjoy a friendly shopping experience in a clean environment, with helpful staff and quality products that last after washing. Kohl's combines good service, variety, and savings to make shopping enjoyable and accessible.