JCPenney is a trusted shopping destination offering a wide selection of fashion, home decor, beauty, and accessories to fit every lifestyle and budget. The store provides reasonably priced, good quality clothing, including a large selection of sizes. Staff are described as very helpful, knowledgeable, and willing to go out of their way to assist customers. The salon receives praise for terrific, customer-friendly service. While some note the selection is not what it used to be, the store still carries decently priced clothing and exclusive brands. Overall, it is considered a good store with great people.
