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February 2024 by lindsey langrehr
Simple experience. They were all super nice. Andrew Heitman helped me. I 100% recommend Enterprise for a vehicle rental.
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February 2024 by Dustin and Dena Perkey
Can't get anyone to answer the phone so we can get the car back! I'm sure they're going to try to charge us an arm and a leg but sorry we don't have it to give you!
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February 2024 by Michael Yount
I highly recommend enterprise rent a car ... everything was so easy and quick ... customer service was awesome, Wesley Fortino , I mean returning the car it was a total of 20 minutes at the most !!! Thank you enterprise I greatly appreciate this whole experience!!!!
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February 2024 by John Barfield
The car was falling apart, the car smelled like wet dog, there was cigarette holes in the stained seats.
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January 2024 by Kevin Shaw
Just got off the phone with Ely at Enterprise. He phoned me and set up my appt to get a rental car. He was very professional and made it easy. A gentleman backed into my car mostly because there's not any room back at the service department atWalmart. USAA insurance, Caliber Collision and Enterprise are handling everything in great fashion. Thank you so much Enterprise and Ely!
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January 2024 by K Walker
Seemed a little too busy to care about me. More into upgrading me into a more expensive vehicle. Business cold and not welcoming
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December 2023 by Brüderlein
Didn't tell us the card hold would be as much as it was, so, on our super tight schedule, we had to race to the bank. Unacceptable.
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December 2023 by Brett Nelson
They gave us a car that smells like smoke. Don't recommend this place for a rental car.
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December 2023 by Jennifer Hooper
Quick, simple, and satisfied. Enterprise is my go to for any and all rentals. Thank you for being so great.
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October 2023 by Robyn Francis
Robert got us taken care of and checked us in and out very efficiently. I had mentioned an issue with my wife’s eyes and he seemed genuinely concerned and took care of a matter for us as well. Thank you Robert for your professionalism and courtesy. They really should look at promoting you!
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September 2023 by NANCY HIRSCH
i have been an Enterprise customer for many years. Never once had any issues and all the representatives have been great...
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September 2023 by Penny J.
If I could select zero for a rating for this company, I would absolutely do it. I rented a vehicle on March 30, 2023 to take my family from Oklahoma to Branson Missouri . on the border of Oklahoma the check engine light came on in the BMW I had rented. I immediately contacted enterprise to exchange the vehicle and was directed to Fayetteville Arkansas. I was exchanged to a minivan and continued on my family's weekend vacation. A month later I received notification. that I owed them $825 for putting diesel in the engine on 415 of 2023. The car was not even in my possession at that time when I turned this over to my insurance company enterprise change documentation, and price of amount owed for repairs as of. September 16, 2023. I am still fighting for correction. There is a 267 mile discrepancy on the notification of the BMW repair station from Place. It was exchange at. I I received no notification today with the new numbers of repair and new date of loss to benefits enterprises company. Do not rent from these people!!
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September 2023 by Regan Fuget
Quick and easy. Mine was an insurance rental. They provided ride to and fro body shop. And though offered, no over pressure to upgrade or use their insurance. Many thanks
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July 2023 by kennedy
Save yourself the time and energy and book anywhere else. Regardless if if you have a confirmed reservation booked a month in advance or the day of, there’s a 40% chance they will actually be able to fulfill your reservation. They don’t notify you if you don’t have a vehicle available until your arrive to the location, and it’s generally a 20-30 minute wait to speak to someone. Overall customer service is basically nonexistent here. Everytime they are unable to fufill their commitments they blame the corporate office and remain unhelpful.
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July 2023 by Vicki P
Everything was fine til we came to drop off. Only 2 employees working and we waited almost an hour to drop our rental off. Ridiculous
