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February 2024 by William Henry Meadows Jr
Only one team member on duty
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January 2024 by Vicky martin
The sweet girl that helped me get my number transferred and my account set up was utterly helpful and super sweet and a delight to do business with
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December 2023 by Deanna Wilkerson
there is never more than one employee working ..the service time can be a good little wait if someone is purchasing a new phone. The employees are not very friendly
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November 2023 by Robbie Walker
Helpful staff!! Great Prices!! Excellent Customer Service!!
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September 2023 by Julie Abele
LeAnn is the most helpful and pleasant Cricket employee I have ever dealt with!! She was the ONLY employee in the store at the time and she was just calm and not flustered. She helped everyone with a smile on her face. She got my Son's new phone set up and made him happy!! She is amazing! She defines "great customer service"!
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September 2023 by saundra lauderdale
The lady was very nice and i signed into a new plan
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June 2023 by Am Ma
Came into the store today to be told that no one here can help me in anyway. The system is down and you can’t help customers? Girl at the the counter is stoned out of her mind. I had the employ call her the Manager Kristell Martinez who then told her that they could do nothing to help me either that I could return in an hour to see if it works then. When I arrived there was already a gentleman that had been here for 3 hours already. This place is a joke.
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April 2023 by cool
They keep hanging up on you!
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January 2023 by Karen McNeal
We switched to Criciet was told our phones would work with Cricket. They work unless we need to use hotspot. Which we need the wifi hotspot and told the person that we needed hotspot. He assured us it would work with our phones. Wd turn on wifi hotspot to find out our phones do not work with Cricket wireless. Not happy will switching to another wireless company. We need wifi hotspot. Why continue with company that didn't tell us we need to purchase a criciet phone that our phones will not work.
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January 2023 by Karen Robinson
We switched to Criciet was told our phones would work with Cricket. They work unless we need to use hotspot. Which we need the wifi hotspot and told the person that we needed hotspot. He assured us it would work with our phones. Wd turn on wifi hotspot to find out our phones do not work with Cricket wireless. Not happy will switching to another wireless company. We need wifi hotspot. Why continue with company that didn't tell us we need to purchase a criciet phone that our phones will not work.
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January 2023 by harley_and_shelby Cook
Kristell an abram dealed with us for 4 hours and helped me get my kids new phones for Christmas i could not be more happy with their service they made us laugh thro a difficult time ? give them more money
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December 2022 by LeAnn Harwick
The reason I gave for such a low score was because I was in with a friend buying a new cell phone and we were trying to find out how much it was going to cost. The employee behind the counter started off with a bid below $100 however when we ended up paying all the extra fees and taxes that she neglected to tell us about it wound up being about $140.
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August 2022 by Francis Zwickl
Marty the store manager was extremely helpful we were on a budget and did everything in his power to adhere to that, we are extremely thankful and pleased with his service
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July 2022 by Kanna Ogurie
Service and knowledge are sometimes inconsistent depending on who the employee is, but for the most part, they help you out with what you need.
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July 2022 by Linda Cotton
The staff was very informative. Helpful and explained everything to us
