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April 2022 by patty f.
We took our old and extremely sick cat to Sooner Veterinarian Hospital yesterday. Unfortunately, in the end we had to euthanizing the poor old guy. From the time I called to get an appointment, until the end the staff was OUTSTANDING. Everybody was so kind and caring. From Pat, who so kindly scheduled me an emergency appointment, to the assistant (I'm sorry I can't remember her name) and finally to Dr. Stallings who was so kind and compassionate. She didn't push us to do a lot of unnecessary testing and explained what would need to be done for us to know what exactly what was wrong with him. She suggested we leave him for some preliminary testing and said she would call us with his results. She called us exactly when she said she would and explained in detail his issues. When we went back for the euthanasia, everyone was very comforting. I can't thank the staff enough for their kindness and care they gave our "old man" on his last day of life. THANK YOU!!! I also want to add... you will not find a cleaner, nicer veterinarian office than this one. It is SPOTLESS! Even the baseboards are clean! My husband and I both agreed we don't think our family doctors office is this clean. If you are looking for a veterinarian office you can trust, call Sooner! Thank you, SOONER.
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December 2021 by Sienna L.
I brought my dog in who is normally very skittish but when she met the first person she was very calm and gently sniffed them and the person was very welcoming. They took her to the back where she was scared and had to be coaxed into going but did well nonetheless and was excited and happy to come back. Another person came in who seemed not as friendly and it made my dog anxious. My dog got taken to the back a total of three times, the last two were with the new person present, and each time she went she would come back more on edge and more reluctant to be around the second person. ( I should throw in I understand she was taken back for testing and that that is a stressful situation for a dog but with her normal vet she did not have this issue. We only came here because it was an emergency and the only place that could get her in same day). I could tell the staff was getting irritated with her for not cooperating. I understand wanting an easy job but when I am up front about her being anxious around people I expect her to get treated like such, not have her boundaries consistently crossed and make her more stressed than when she came in. To see my dog doing EXCEEDINGLY well around people (which is hard for her) to being scared to even be alone around these people was a huge red flag. I won't be coming back. If your animal is anxious/fearful I suggest finding a vet that is gentler and encouraging, not one that gets frustrated because they won't listen/do what they want. Animals need positive reinforcement, they need to know they are safe, and that they can trust who they are with, and from what I can tell my dog did not receive this. I regret leaving my dog alone with the staff which is not something I should feel when going to the vet.
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November 2021 by Robyn Henson
The staff is very friendly and professional. The prices are good also! Excellent care!
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October 2021 by Shila Wilkins Clifton
We called in advance for a hurt Yorkie her ear and neck were hurt. They said they would call us if she passed we woke around 730 am and called them and they stated she died an hour after we left her around 1100pm at night. We never got a phone call they just made excuses . They also charged us 1300$ up front for her care and overnight stay. They refunded only 700$ I will never use these money hungry vets again. You shouldn’t be charging 600$ when she didn’t even get the stitches for her ear and 1 awful hour of care!
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October 2021 by Scott Taylor
An awesome vet with awesome doctors and people. They’ve always been super nice and helpful with all of my pets. I’ve been going there for years and wouldn’t go any place else
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October 2021 by LaJuan Johnson
They were very friendly. They handled my pet with care.
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July 2021 by Kamel Moretti
She was awesome!! Seen my dog the same day EVEN THOUGH SHE WAS COMPLETELY BOOKED!!! We called every vet from Midwest city to Noble. Sara made time to see our family member!!! Thank you very much!!!
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March 2021 by Katy W.
Concerned with making money, poor customer service, and higher than average prices. I waited over 3 weeks for my dogs diet food so I finally called and they still do not have it nor did they ever call to advise. I guess prescribing diet food you can only order from a vet really isn't that important to then. The ball was completely dropped. The vet that saw my dog was very condinsending when she saw my dog putting down everything she received from my previous vet plus telling me how it was going to be In a very rude manner. It just felt like a money thing. I was hoping for a connection with a good vet for my baby but I did not find it here. Coming from a large city, I was hoping for better care. My dog is now up for meds and I will be on the search again for exceptable service. Shame on you for letting a patient go so long.
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September 2020 by Lo M.
I moved to Norman last year and started taking both my golden boys to sooner and have nothing but good things to say! Last Wednesday I called extremely last minute concerned about a lump on my pups nose, they let me come in just minutes before closing and had a look at him- there was a mass of concern they wanted to remove. I'm active duty military and deploying so my schedule was closed after last Friday, they got me in first thing Friday morning and took care of my boy. I am so thankful for the compassion and care sooner Veterinary Hospital has always exhibited, but especially so recently and with a busy schedule! I have no idea what I would have done without their flexibility in our situation. Everyone that works there has always been incredibly patient and helpful, they truly seem to love their work which makes all the difference and shows. Dunkin and Murphy thank you guys for taking such good care of them always!!
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September 2020 by Bex Smith
This was the best place to take our beloved Bela when it was his time to cross over. Wonderful and compassionate staff made this transition for him and our whole family more bearable. Thank you so much
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June 2020 by Kayla Gilberts
I’ve been so pleased with the care my dog has received from everyone there. The entire staff is always so great. I highly recommend.
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April 2020 by Cynthia Dean Charboneau
The staff is always friendly and even offer curbside service during this difficult time.
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April 2020 by Cheri Atkinson
Always friendly and professional. They truly care about their customers/pets!
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February 2020 by Dean W.
My dog has NEVER shaken in fear going to a vet until after going here. Incredibly incompetent staff. This vet hospital is rude, staff is inpatient and lack basic social skills. After a few appointments for a simple injection. Waiting time is to the tune of around 30 minutes. Then out comes a grumpy assistant, no hello, attempts to take my dog's leash and without even looking at my dog she begins dragging my dog who is choking to take her to "the back" WITHOUT my consent. I took the leash away and said "no thank you I prefer to be with my dog". Assistant rolls her eyes and moans. We get put in a room and another 10 minutes pass before another Person enters who also does not introduce herself along with the same assistant. This other unknown person (dog walker?, janitor?) is holding the injection that I KNOW is obviously not the correct dose based on the volume in the syringe and the current available doses of this particular medication. I am charged for the incorrect UNDER dose of a highly expensive injection. I know this for a fact. Doubt I'll go back for more really crappy customer service, incompetence and complete disregard for my good natured dog's fear. Placing a very large and already terrified sweet natured animal on a lift table is for the convenience of the veterinarian and staff, has no practical value other than being rushed in order to make a buck. No excuses.
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January 2020 by Jennifer M.
I cannot say enough about my experiences with this staff! My pup Kahlua is super adventurous and we had a bad gastric episode just days prior to our first puppy check. They worked us in quickly. We completed our puppy shots and most recently she was spayed. They took great care of her and her incision looks flawless. They called to check up on her progress both from the gastric issues and post surgery. Bonus they call her my fur baby! Need a Norman vet... highly recommend!