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July 2024 by Alexander Smith
Great selection and name brands , just pricy
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June 2024 by Carnell Turner
Amanda H. Is one of their best employees & I appreciate her alot
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June 2024 by keith snyder
Outstanding customer service couldn't my daughter's boots any ware ardmore was no help the boot barn there thank you ?
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June 2024 by Tull Tull
No service what so ever, don't go in wear normal clothes there will be no help, make sure you have you sport you hillbilly attire never go there again
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June 2024 by Margaret
Great place to find good boots
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May 2024 by Bronx Bowie
Dustin was great help for my first pair of boots!
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April 2024 by Kayla Winrow
Unprofessional Conduct and Lack of Assistance from Store Manager - Trina.
I had the most outrageous and disappointing encounter I've ever experienced while seeking assistance from the store manager. The conduct displayed by Trina was unprofessional, utterly lacking in customer service, and quite frankly DISRESPECTFUL.
I had called the store, and was simply asking for the contact information for the Store's Senior Leadership Team in order to address a complaint. I communicated with Trina calmly, professionally, and politely, only to be met with outright refusal to provide any contact information. Furthermore, during our interactions, Trina displayed a complete disregard for professional decorum by abruptly hanging up on me FOUR TIMES, without attempting to resolve the matter or even provide basic courtesy. I had to call another location to obtain the contact information for district managers.
Not only as a customer, but as a PERSON, I expect a certain level of respect and assistance when reaching out to a manager for support. However, the behavior exhibited by Trina fell egregiously short of these expectations, leaving me deeply dissatisfied with the level of "service" provided.
It is imperative for Boot Barn to address such instances of unprofessional conduct promptly to ensure that other customers do not encounter similar treatment in the future. Upholding standards of professionalism and customer service should be paramount in maintaining the reputation and integrity of your organization.
I trust that Boot Barn will take appropriate action to address this matter and prevent such occurrences from happening again in the future.
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March 2024 by thomas Drennan
Good staff but boot selection in my size wasn't available.
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January 2024 by Brian
nicer stuff than expected
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January 2024 by Darbie Banks
Price didn’t match the tag. Nothing was done even though the price tag said lower price. Cashier didn’t put my item in a bag, didn’t even offer one. Walked out just carrying my incorrectly priced item.
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December 2023 by D M
Got a great pair of boots! Price was reasonable and cashier was wonderful!
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December 2023 by Farmer Gull
Always friendly.
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December 2023 by Brian Burgess
Great place. Lots of variety.
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December 2023 by Joan Charlton
Wish they had better selection of sizes in jeans for women. Mainly had teenager sizes.
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November 2023 by Vanessa Contreras
If I could give no star I would!! Horrible experience! I go to the boot barn in south OKC and get more help than here! No one greeted us or even tried to help us! All they did is stare at us and watch us while we shopped. Racism at its finest. YES we were the only Hispanics in the store!
