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July 2024 by Margaret Lloyd
Great items and service
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July 2024 by christopher hamby
Good selection of items
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July 2024 by Jack Woodward
Worst customer service ever. Extremely rude and lazy workers
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June 2024 by Patsy Harkness
Alot of employees standing around and only about 5 people in the store shopping
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June 2024 by Buddah Scotch
Sales associates were very helpful but they just dont keep much in store anymore. I was able to find a few items I was looking for instore but I had to order a couple of items and have them shipped to store. Overall I always have a good experience here so I will definitely be back.
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June 2024 by Mohammad Almasri
We visited the geek squad for a technical problem with an iPhone. They did a great job. Very efficient and helpful.
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June 2024 by Steve Robertson
Only one thing to say. JBL Speakers!!
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June 2024 by Annakae Joseph
Fast service
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June 2024 by Coral Deaton
They have practically everything you need
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June 2024 by Sandra Bazemore
They are the best. Pleasant and professional. My go-to for purchases and help when my phone goes squirrley.
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June 2024 by Margaret
Looking at cameras
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June 2024 by Meegan Holman
Lots to choose from, friendly staff. Good prices.
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June 2024 by Christopher Leland
Nate (our Best Buy associate) was fantastic at no pressure, informative help with the MacBook graduation gift.
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June 2024 by Lawrence Pasierb
Wonderful customer service!
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May 2024 by Jason DeLong
I came to this Best Buy a few months back and bought a TV and a wall mount. The wall mount I bought was recommended to me by the person attending to me, who said that it would fit the TV I bought with it. He also informed me that they would install the TV and the wall mount for free, even at a later date. I opted to have them come out a few days later to do so. However, I later found out that the mount did not work for the particular TV I bought. I went back to the store and asked to return it but was informed that it was too late to do so. I then asked about the free installation and was told that it would cost $200, despite being previously told installation would be free.
I found this second in-store experience frustrating because they did not understand that I only bought this particular wall-mount because the person who sold it to me said it would fit. I am not tech-savvy and did not know which one to buy and he recommended this particular mount, even though it did not fit my TV. After speaking with the first employee, I asked another. This gentleman said that he would accept the return if I signed up for Best Buy's reward program and pay $50, which as far as I know is not policy. Lastly, both employees displayed cold and condescending attitudes that made me feel like I was bothering them, quite unprofessional.
At this point, I am left with a TV wall-mount that I cannot use due to the incompetency of the person who sold it to me.
