-
February 2024 by Kaitlyn Hill
No need to be rude
-
February 2024 by Avito Mailu
Have gone here for a while; all's been good until I ran into tyler and the manager today Monday around 4:50p 1/29/2024. tyler who has sold me alcohol multiple times put me on the question stand by asking me questions about my DL. After declining to sell me some Budweiser I started for the door, the manager then stopped me and called me back only to incessantly belittle me and say she was "DOING ME A FAVOR BY SELLING ME ALCOHOL!" and that I should "GET OUT OF HER STORE!" During this time frame I told her multiple times she didn't have to sell me the Budweiser, but she insisted she was doing me a favor. tyler was rude right from the start with terrible customer service. A little kindness consideration and humanity should be part of 711's protocol for employees when dealing with customers. This was a sad experience for the corp.
-
January 2024 by Jack Paylor
Convenient location, but staff threatened to confiscate my real ID and told me to get my passport because they thought it was fake. I understand wanting to keep underage people from starting trouble but unless you are 10000000% sure it’s fake, it’s not generally a good idea to deny someone. This is not a bar or liquor store, no need to treat it like that. Makes me go to the other location just to avoid the hassle.
-
November 2023 by Pam Jacene
Tyler just refused me service? I am in shock, he’s always been rude, the store was backed up badly, all four pumps moving super slow, maybe he was stressed, but incredibly rude and arrogant. I overlook a lot because the skinny guy is normally nice. Tyler has awful customer service and should remember, the world is a small place. One of the people who call you out on these reviews could be a decision maker in your future. Be kind to everyone you meet on the way up Tyler- you never know who you will encounter on the way down. A touch of kindness goes a long way, and so does how you treated me. I won’t be back to your store.
-
November 2023 by Diana
There's usually two guys working here during the evening. The heavier set guy is always extremely rude and ignores customers that come in. Every time I come here he's pretending to be doing something else or he's on his phone.
-
October 2023 by John
Closed, system is down. Crazy, I'm outback chilling
-
September 2023 by Ashley Patterson
Only 711 I've ever been to that is closed every night. Its only ever when 1 girl is working but she closes for about 30 or more mins every night but doesn't lock the door so you go in and get all your stuff just to be told at checkout you cant purchase it. Great waste of my short lunch break at 3am. Absolutely annoying
-
July 2023 by Sooner D.
Friday - Just before noon. Number of employees 3 Number of grill items ready to serve 0 Number of hot dogs/sausage links etc on the grill heating 0. When I asked why I was told 'it just depends on who is working' which is quite obviously true..but..what?
-
June 2023 by Jeremy R.
4th night in a row the store is closed and when it's not don't except cash . Finally done with this store at night will continue to stop by in mornings to complain to manager
-
May 2023 by Billy Cornish
Said they were closed at 3am, they are supposed to be 24/7 and the employee was extremely rude towards me. For your own sake please avoid this store it is garbage
-
April 2023 by J C
Fix your pumps!The last dollar goes really slow, literally a penny a second.
-
February 2023 by Danial Mansourian
The customer service is great. Yet they change prices weekly and wont change price tags! you will notice when they tell you how much you must pay. I don't like it. I feel tricked. I won't shop there anymore
-
November 2022 by Brendan Hill
Slowest pumps I have ever used in my entire life.
-
July 2022 by Andru Jon
If you have products sitting around there is no reason why it is not counted and cannot be bought that is a absolutely horrible situation and the gentleman was going to help us and go ahead and count them and sell it to us but that lady made him stop absolutely horrible
-
June 2022 by Miles W.
This 7-11 is amazing all of the workers are so so so helpful and kind. I would 100% recommend Trevor for manager he can always help, has great people skills, etc.
