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August 2024 by Dwight Sampson
If you're looking for a Qualified mechanic and repair shop This is the place for us.They don't fix if it don't need fixing. We send our friends there
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August 2024 by Randy Strickland
I’m very happy after picking up my Honda Accord that was being repaired. I was pleasantly surprised Mark called early this morning even before I finished a golf round. This was the first time using Quality Auto Repair, and I won’t hesitate to take them my future car repairs. They went over the estimate by about $100 but stuck with the estimate they provided at drop off. Mark Trail is clearly a car pro that knows his business. Thanks, Mark and staff!!!
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May 2024 by Lupe Tialavea
I took my 2018 Nissan Titan 2wd here for a rack and pinion, charged me $1888 for the job included power wash, power steering fluid, "auto shop suupplies", alignment, labor, and some other auto shop repair stuffs, although they did a really good job and of course it was too pricey for me to pay that much, but it is a recommended auto repair shop to go to if you live in the area
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April 2024 by kristen clonts
Took my ‘07 Kia Sorento to Quality Auto Repair for brake work. We just got the car back and the brakes work better than they ever have. Mark and the team really took care of us and we are very happy with our experience.
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April 2024 by Michael Jordan
Took my car in recently and couldn’t have been happier with the services provided. The owner was honest about the repairs needed and didn’t try to nickel and dime me. It’s hard to find a good, honest mechanic these days! I highly recommend quality auto repair to anyone needing any work done on their cars, they’ll treat you right!
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April 2024 by Don Standridge
I just had my first repair done here at Quality Auto Repair, everything went great. I’ll definitely use them again ?
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March 2024 by Kathy Grimm
These people have had my friend's car for a MONTH!! She is 82 years old and has no family. She NEEDS her car! They keep giving her one unbelievable excuse after another. If you don't have a second form of transportation, NEVER take your car here!
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March 2024 by Gaylon Davis
I’ve always had good service when going there. I’ve been going there for 20 years
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March 2024 by Brittany Scott
Great auto shop! The owner has been there over 20 years and is extremely knowledgeable. I trust whoever is working on my vehicle to do honest, reliable work and they are always upfront. Wouldn’t take my vehicle anywhere else! The amazing work is in the name… thank you Quality Auto!
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March 2024 by Drew Scott
Only place i will take my vehicle to get worked on. Very honest and reliable place. Great customer service and answers all questions i had. Didnt try to sell me anything i didnt need to done
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March 2024 by G Hendrix
Do not trust these people. They gave me a 500 dollar verbal estimate for repair on my truck. I had it towed to their shop, my expense. Then they called and said the repair will be 1100 dollars. I expected the cost to exceed the estimate but not over twice as much. Now i have to pay again to tow it off their lot. This is called "bait and switch". And crooked.
In their response to my review , they've decided to tell lies and half truths. I did get the year wrong but my wife informed them of this before the tow truck picked the truck up. No mention of it costing over double the original estimate. They also said that I got a estimate and then went home and tried to fix it. I worked on it months ago and decided it was more than I wanted to tackle. Why would I get an estimate, tell them that I will have it towed tomorrow and then go work on it?
Update: My wife called and worked a deal of 10% off the 1100 dollar estimate, that was originally 500. The original problem is the cooling system. Specifically. the heater hose connection to the intake manifold. Then, they called me and said my truck will not start. The tow truck driver started the truck and backed it out of my driveway to load it on the wrecker. They want 100+ more dollars just to figure out why. And of course even more to fix it. Then the guy tells me he saw my negative review and said it affects his business. Retaliation? Now my truck is worse than it was and I had to pay 100 dollars more to get it towed home . These are very dishonest people.
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January 2024 by Candace Cobb
The phrase when dealing with the new owner of this place is "lack of integrity". Skip use to run this shop well. That has now changed with the new owner. So when my car needed an oil sensor replaced.I was quoted one price I arrived after service and I was charged 100 dollars more then told on the phone. I know I personally feel I got taken advantage of. What it llooks ike is they did the wrong test and billed me for for both. If I could post a pic of the invoice i would. I really feel i was taken advantage. To close this out ladies beware of this place when you need car service since skip sold the place it is not the same and they are untrustworthy.
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November 2023 by Bill Hays
Once you get in, Justin does a good job of getting the work done, usually pretty quick. Does good diagnostic work.
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October 2023 by Sherri B.
Took my car in for the check engine light. They did a diagnostic & called to let me know the problem & cost. It was fixed & ready to go the same day. I highly recommend them for service & quality of work.
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September 2023 by James Goers
Some bolts came loose off my side motor mount and they fixed it real quick free of charge
