-
February 2024 by Martha Canary-Pierce
Very impressive. Our first time . Very impressed. And my German Shepherd was on his best behavior. It was his first time there. They were very persistent and patient. They got the job done. And My Dog will be happy to come back and visit again. LOL Happy Day!
-
January 2024 by Genie N
Very Professional and caring staff. Excellent Veterinarian.
-
December 2023 by traci atchison
They are the only ones to treat our dogs
-
December 2023 by casey cook
First time being there. The staff was friendly and helpful. The doctor was nice and very informative.
-
December 2023 by Sarah Annesley
Very friendly and super helpful
-
December 2023 by Weston Williamson
Severe Oversight and Disregard for Animal Safety at Newcastle Animal HospitalAs devoted pet parents, we entrusted Newcastle Animal Hospital with the care of our newly adopted, 10-pound rescue dog. Our experience, however, has been deeply troubling and disappointing, raising serious concerns about their expertise and commitment to animal safety.Initially, we sought a professional assessment to determine if our dog had been spayed, as there was no clear indication. Expecting a detailed examination, we were perplexed when the vet hastily suggested she wasn't spayed and recommended surgery. Trustingly, we proceeded, not foreseeing the distressing events ahead.Our dismay was profound when, mid-surgery, we were informed that our dog was already spayed. This shocking revelation underscored a significant lapse in their diagnostic process. The failure to utilize non-invasive methods such as ultrasound or scans – especially for a small, vulnerable 10-pound dog – is alarming. Subjecting her to unnecessary anesthesia posed severe risks, including potentially life-threatening respiratory issues and adverse reactions.Compounding this ordeal was the office staff's dismissive and patronizing attitude. Such condescension and lack of professionalism in a veterinary setting are deeply inappropriate and only added to our frustration.This harrowing experience has caused unnecessary physical and emotional distress for our beloved pet and eroded our trust in Newcastle Animal Hospital. It's disheartening and unacceptable that our small dog was exposed to the dangers of unnecessary surgery and anesthesia due to a lack of thorough evaluation.To the team at Newcastle Animal Hospital: Your approach to veterinary care in this instance was dangerously flawed and deeply disappointing. This incident not only questions your competency but also your commitment to the safest care for vulnerable animals. We hope that sharing our experience will prompt a serious re-evaluation of your practices and communication, ensuring that no other pet or owner endures a similar ordeal.
-
November 2023 by Karen Elliott
I have a Frenchie who needed a C Section.Dr Darrow and her staff were amazing!They explained everything and made sure I knew to call if I needed anything!Even gave her cell number!!Will definitely be going here.My baby was very loved and taken care of. THANK YOU !
-
November 2023 by tory beson
A geat place hopefully takes 7th grade vollunters
-
October 2023 by Steven
Has helped us greatly with two dogs that have had medical problems. They are very thorough and go over everything with you.
-
October 2023 by christa kimball
Quick and easy to get appointment and cheap but good with their patiants
-
July 2023 by Jeremy Ivers
I'm a delivery driver and delivered an entire vehicles worth of the essentials today, multiple 50 lb bags of food, soaps, litter etc, and was treated rudely by front desk staff.I'm a contract worker, so I rely on tips to continue service, I drove 30 mins to deliver and there was no tip but I always still give my best effort either way.I asked staff when I arrived If i should bring the delivery inside or not. They said inside. I brought in all the paper towels and everything i could but when i got to the multiple 50 lb bags I asked one front desk worker if she would assist me by holding the door open. She looked at me funny and said sure. She followed me out and grabbed a bag and said "you know, we do this all the time without help, and just use our other hand to open the door".I didnt think I had to explain myself, but I have a bad back from being passenger in a car crash, multiple pinched nerves, and I told her this. But what a rude comment to make when helping someone. She could have just said no if she wanted to judge me by my appearance and assume I didnt need help. But when you agree to help someone, you shouldn't make a comment that you could do it fine, why cant they?Normally my job requires my leaving the package at the door. Outside. I was being kind when bringing it in, and didnt want to risk my back. Normally I dont have to add the risk of using one hand or twisting etc. I just carry from the car and drop off at door. This time since I was carrying large package through public entrance I just asked for a door to be held, instead of picking it up and putting it down 10 times over. I dont understand why the rude comment. Or even thinking such way. So negative. She could have just stood up, walked ten feet and held a door and enjoyed the fresh air and kept her negativity to herself.Horrible first impression, and I'm local and have been looking for a vet office for my 2 dogs and cat.
-
June 2023 by Trenton Faulkner
I've never had a person not be able to answer a simple phone call.. and if I'm correct you are supposed to state the clinic whoever this woman was I don't think she needs to be a call receptionist because I FORSURE know I AINT GOING HERE!!
-
June 2023 by Mark Waski
Awesome service! They love all animals as their own
-
April 2023 by Jessica E.
We just had to have our 14 year old German Shepherd down and the staff was so kind and caring and made it as easy as that can be. They gave us a sweet keepsake with his paw prints. They made a hard time a lot easier for us and we appreciate them! We have taken our other dogs and cats there too. Great team of people
-
April 2023 by Ashley Adair
I love bringing my sweet furbabies here! They are very sweet and always so polite and positive! I’ve never had a problem coming here.
