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February 2024 by Jessica M
My 6 month old son is extremely sick and spent yesterday in the hospital. His doctor sent the prescription yesterday and we received a message stating the medication was ready for pick up the same day. So I go to pick up the medication today and the pharmacy tech had a terrible attitude from the moment I pulled up to the drive-thru. I gave her my son’s name and stated that there were 13 prescriptions and they were all sent in this morning. I knew it was incorrect because there was only one that was stated on his discharge paperwork. I gave her the information on the prescription and she said that was only one of them. Not once did she ask for our address or his date of birth to confirm the information she was giving me was correct. She had a poor attitude and couldn’t even do her job correctly. The wait times at this pharmacy are always terrible but the other pharmacy techs at least gather the correct information. My son went almost ALL DAY without his medication because this girl couldn’t do her job. I will never do business at this location. Do yourself a favor and go to a different Walgreens or use CVS across the street.
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February 2024 by David Garcia
Pharmacy drive thru is horrible at this one. It's nothing to sit behind someone at the window for 30min-1hr at this location. You would think if a car at the window is waiting on something for more than 10-15min, just ask them to pull back thru or come inside. Don't just let the line stack up while waiting on one person. The employees are usually nice when you walk in. There's just not much common sense when it comes to the phramacy drive-thru.
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February 2024 by Super Nova
Where do I begin.
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January 2024 by Cherokee King
I called the pharmacy to see if they had my insurance on file. The man transfered me to someone guarding the insurance question the woman asked me for my name and information and said yeah we don't talk to the pharmacy so we don't know what they have you calling us for after I gave her the information she asked she said okay so what are you needing I said I just needed to know that Walgreens had my insurance on file she did not say bye okay thank you she hung up in my face.
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January 2024 by Rebekah Lunsford
Been using their pharmacy for years.
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November 2023 by Fred Taylor
These people are a joke. Wait time is ridiculous service is a nightmare. I'm moving my family's scripts to another pharmacy. We won't be back.
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September 2023 by Central Oklahoma Trucking LLC
Worst store in the state. I will never use them for anything. Called for emergency prescription they said they had it in the store and ready. Drive 40 minutes out of the way to pick it up and they say when I get there they don’t have it on hand at the store. Put me in a bind and now have to wait until tomorrow call my doctor and change pharmacy. They are also bad about changing scripts to generic without asking you and 2 of them can’t be taken together. Stay away from Walgreens they are no good.
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September 2023 by Rae jean heald
I have Covid. My doctor called in prescription for Pavlovic last Tues. Walgreens called said they were out and it would be in on WED.and would let me know. It's 'Friday & I still haven't herd from them. I've been too sick to keep after them.
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August 2023 by Cherie Gann
The staff in the pharmacy are not professional and they are rude. If I could give a zero star rating I would. I will never go back there.
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July 2023 by Margie Queen
My son nor I, will ever frequent Walgreens in Mustang anymore! My 14 year old was accused of having something in his pocket that he shouldn't have. Yes, it was his phone.......smh........Mark, the cashier, singled out my son and made assumptions....... This has never happened to my son before.
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May 2023 by Cansas R
Walgreens prescription pickup it not only inconveniencing their customers by lack of customer service. But today they literally messed up my prescription by not having it in a 90 day as has been requested for the 3rd time. Now he tells me to send back my 30 day in the drive through (not mentioning that it will.take additional time to rectify until after I have returned it). Then asked the pharmacist to have me pull out of line and redrive through because it's going to take a minute longer. SomeOne just pulled up behind me they haven't even had to wait. I wondered why the man at the window sounded defensive when I had to hit the call button to open the window Inoder to retrieve my prescription In The first place. He said,"I'm only one person"...Now they are trying to charge me $135 for another 30 days of so mething that costs $25 for 90 days last month.Unbelievable. I am changing pharmacies! Even if I stay at Walgreens it won't be in Mustang!
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February 2023 by keith gray
Transferred all prescriptions from Walmart to Walgreens. Jumped out of the frying Pan into the fire. The worst decision. Always had to wait At least 10 minutes. Or they didn't have my obscription ready when they said it was ready. So sad to say I transferred all prescriptions back to Walmart
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December 2022 by Megan Tongkeamah
Left me on hold for 10 minutes then proceeded to hang up. I feel like everyone there hates their job :/
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November 2022 by Anglea H
It is sad how bad the reviews are at this pharmacy and management has failed to address any of the issues mentioned.I have been there 3 times today and it would have been a fourth if the urgent care wasn’t so nice. They sent in prescriptions three times. They informed us that the Walgreens in Mustang lies and says they haven’t received it yet when they are running behind. They did this twice to us. They refused to talk to them or call the urgent care on the phone. They said the pharmacist would get to it when they had time. Having someone come out 3 times because you’re inadequate at your job is just sad. Someone should address these complaints.
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October 2022 by Christi Lamirande
Didn't like when I received text Sai ready for pickup.Three were ready 2 were not & I was told it would be Friday which is cool except I only had one ready.pease have them filled & ready for my pickup Sat. Evening.