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March 2024 by Steel Brightblade
Was informed on line to come in 15 min early. We got there 15 min early but the place was still closed. Very upset with this. They need to update there web information.
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March 2024 by Morgan Callaham
Will always happily drive to this location for the speedy and helpful service. Every employee I have interacted with has been pleasant and knowledgeable. I do wish they made the priority mail supplies and kiosk available outside the locked doors for the times when their business hours are not feasible
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March 2024 by Kyra Geil
I was told I did not need to submit a court order for a name change with my passport application, the court order was handed back to me. Well, turns out, I DID need that to go with my application. When a customer is submitting items for their passport applications, do not question them, they're submitting it for a reason.
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January 2024 by Jonathan Gray
Was abruptly dismissed from the building when I arrived at 4:37pm not knowing they closed at 4:30pm. I stated “These hours are very inconvenient.” The only response “Have a good day sir”
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December 2023 by S K
Terrible experience. We called ahead and they told us to come anytime before 12 for a walk-in passport. We got there just before 11, they told the man in front of us that there was a line for passports, but he could get in line and they Would get him in. He declined to wait, so we stepped up and Jera said "we're not taking anyone else for passports." When we pointed out they Just offered it to the man in front of us but he declined, she argued they weren't going to get us in anyway. She was snippy and condescending and we asked if we could still wait just in case they could get us in. She said yes, but when it was our turn at 11:45, she walked around and asked several times if anyone was there by appointment. No one stepped up and she waited and kept asking. Just 5 minutes till 12, one of the appointments walked in late and she took them and told us to try again tomorrow. I Do Not recommend getting a passport here.
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December 2023 by Sonja Waldrop
They have always been wonderful to work with. Super polite and helpful.
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July 2023 by Mollie Babb
The people at the Mustang Post Office are so helpful with wonderful attitudes. I really appreciate them.
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June 2023 by Rosa Inda
Great customer service!! I was in and out quick!!
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June 2023 by Cora Babb
The people at the Mustang Post Office are so helpful with wonderful attitudes. I really appreciate them.
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May 2023 by Li RoMa
Best passport pictures in town & customer service.
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February 2023 by Fransisco Villa
The US Post Office is not a private business. It's funny how people will post complaints like it's really going to make a difference.
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December 2022 by Tifani Burson
So, two hours on Saturdays is an insufficient amount of hours for Mustang residences mailing needs. Especially during the holidays!!!.Mark assisted me and he was so pleasant and friendly! The “manager” however that refused to assist the 15+ people in line while two employees worked their tails off was very upsetting and frustrating. His excuse? “I can’t take hours away from my mail staff.” When you are clearly going to be busy for the entire two hours that you are open, this makes no sense and doesn’t convey any respect for your staff and community. If this is in fact a policy of the U.S.P.S. then I see how inefficiencies are costing the department money. Do better.
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October 2022 by Lisa Bliss
Consider drug testing staff working today. Customer service was terrible today and this has NEVER happened to me before. The normal people were not working and are always very sweet.
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October 2022 by Mike Roberson
I always have a wonderful experience at this post office in Mustang. The staff is very helpful and patient. While owning a small business, this place makes it a breeze to do business with them!
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March 2022 by A F
I came in for my passport appointment and I had the greatest experience today! Anitra helped me and she was so sweet and kind. She is definitely by far the most genuine person that has ever helped me at the post office! She is one in a million!
