-
November 2023 by Greg Epperson
The entire staff of the Gerber location in Mustang, OK was outstanding! From the estmator, to the scheduler, to the technician, all were great at their job. I would highly recommend the Mustang OK Gerber Collison Repair to anyone needing a vehicle repaired.Service: Auto body & trim repair
-
November 2023 by Teri Shover
There was undercarriage damage to my Honda Odyssey that they took care of. From the time we brought it to Gerber until the day it was ready, they texted us with updates as to what phase of repair it was in. It was ready the day they promised, and so far it feels as good as new! The van was cleaned inside and out when we got it back. The staff was very professional and friendly. We will definitely go back if needed!Service: Auto body & trim repair
-
November 2023 by Austin Mulvihill
Mike was great and cheerful! They took good care of me, and got my car done a week ahead of schedule! I really appreciated the automatic text updates too.
-
November 2023 by Don
Came in asking for a simple quote had 5 people in office just chatting and laughing when I walked in not doing anything and they told me I was going to have schedule a full week in advance for them to even walk outside and look at the scratches on my fender...
-
July 2023 by Spence Chesnut
Great service and communication. Did a perfect job on repairing our Jeep Wrangler. Would definitely recommend!
-
April 2023 by Abcd
My wife took her car here, got the car back and they didn’t blend the paint like they said they did on receipt, so its 2 different colors. The fog light was hanging out and loose. Took the car back to get it fixed.Then we noticed they didn’t replace the scratched up headlight like it says they did on the receipt. Took it back a second time to get it replaced, now they Damaged the bumper and fender around the headlight. This place does not care about their work or their customers.Services: Auto body & trim repair
-
December 2022 by Becky Bradshaw
They went above and beyond fixing my daughters car. She had cosmetic damage other than what was part of the insurance claim (which is what it was in the shop for) and took care of it as well without charging me or the insurance. The car looks great! We are truly blessed by this and appreciate the Gerber Collision Team in Mustang.
-
November 2022 by GT C
Great place. Everyone is so nice. Will definitely use them again.
-
April 2022 by Thomas Thompson
I should have known better! I've used the Mustang location last year for hail damage repair. It was a major repair. I had to take my truck back a few times after it was repaired. Each time they did due diligence to fix the issues. I still have some issues from this initial repair that I haven't taken care of yet or I took care of myself.Take two..I thought I give them a 2nd chance. Scheduled an appointment for undercarriage damage from road trash. Showed up to the appt, but the person who was going to do the inspection was not going to make it due to a personal issue. No problem, they should have let me know and we could've rescheduled, but the work around was to have the receptionist take pictures and she would give to the inspector and he would get back to me. Well no one called back after two weeks. I reached out again and spoke to the same girl who took the pictures, she remembered me and she assured me that she would pass this along and someone would get back to me that afternoon. One week later...still no phone call. Definitely wouldn't recommend.
-
February 2022 by Len M.
They have had my car for more than 2 weeks to repair the paint on 3 panels and it still isn't done. When we call it is just excuses and more excuses. I will not use any collision works body shop again.
-
January 2022 by Tessa Jaco
Absolutely the best customer service. Everyone I dealt with was friendly, accommodating, informative and I truly felt like they went above and beyond. I could not have been happier with my experience. I will definitely use Collision works in Mustang for any future repairs I may need.Services: Body & Trim
-
December 2021 by Kaitlyn Robinson
I had a great experience getting a mirror replaced and painted. Curtis was fast and efficient with a quote getting me the best quality and price. He kept me updated while waiting on the part to come in. They were very accommodating to my schedule. I only waited about 20 minutes for it to be installed and then I was on my way. I will be recommending this company in the future. Oh and Autumn in the front is a doll! She makes everyone feel welcome and is very courteous. Thanks again guys!Services: Painting
-
December 2021 by Bryan Long
I am exceptionally impressed with the Mustang Collision Works customer service experience, ongoing communication, and quality workmanship of my vehicle repair! I contacted this location for warranty work after a not so pleasant experience at another Collision Works location. I was immediately impressed by the courtesy and professionalism of service advisors, Mike Hennessee and Curtis Cannon, as they walked me through what I should expect of their repair process.I can personally attest to the fact that this company, and especially this location, deeply cares about customer service and satisfaction. I hope that I do not need to contact the professionals at Mustang Collision Works for future vehicle body work or repairs as a result of an auto collision, but I can honestly state that I would not hesitate to contact them again if needed! A special shout-out to the detailing crew who delivered my vehicle to me cleaner than when I dropped it off at your shop! It is value additions like this that separate your location from the rest and place an exclamation mark on customer service!Services: Painting
-
August 2021 by aaron beams
Outstanding service and great people! They made my repair seem easy and painless. They kept me informed and worked with my insurance on my behalf. I will definitely be back and recommend this body shop for anyone needing work. Go see mike! He is awesome!Service: Body & Trim
-
February 2021 by M M
The customer service and repair work from Collision Works was outstanding! They kept me up to date as they progressed through the repairs and I am very satisfied with the work performed. There is no longer any evidence that my vehicle ever had any damage!! I would HIGHLY recommend Collision Works of Mustang!