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October 2024 by Blondzine Stevenson
Staff is everything in how they conduct a self in the company plays a big role and the staff is very down to earth I must say
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September 2024 by Jared Joseph
Only good thing is that there are alot of locations. Horrible on everything else. Dang sure don't ask them to do anything because they just refer you to the online website so You have to do all the work. I bank with 2 other Banks and never have the issues and or get the run around I get here.
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August 2024 by Melissa Fryar
The entire team at the Mustang branch are extremely friendly, quick to resolve any issues, and have always taken good care of us and our accounts. 10 out of 10 ?
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August 2024 by Carla Glover
During my recent visit to this bank, I received exceptional service. The tellers were friendly and made me feel welcome. The manager who helped me with my questions was very knowledgeable. It is rare to find real customer service done right, but this bank is doing it!
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August 2024 by Shirley Hafemann
All the staff at Mustang MidFirst is always friendly and try to assist in any way possible. Tammy the Bank Manager is always friendly and works with her staff in every way. I've never had a Bank any better that helps in every way I need.
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July 2024 by David Meek
Nice and friendly
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March 2024 by Amos Corralez
Don't take checks from customers from this bank, they have to call n verify EVERYTHING. what a joke
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December 2023 by Vanessa McIntire
Jessica is always so kind and greets me by name as soon as she sees me. I love my bank.
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November 2023 by christopher alexis
The young lady didn’t want to help me at all. Didn’t even ask if I wanted to open an account, or anything. just denied every question I had lol. I’d give you 0 stars if I could. Have a nice day
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October 2023 by Mike OBrien
Had a problem with my debit card. I was helped by Haylie. She did an excellent job and fixed the problem while I waited. She is obviously an expert and very happy in her work.
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September 2023 by Christi Lamirande
FANTASTIC! BANKED NO WHERE ELSE FOR 40+ YEARS!
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August 2023 by bekki benda
This has got to be THE SLOWEST bank! I understand things happen but geeze louise. Take in 100 to change for 5 20's...said machine jammed...so no other machines? This isn't the only time...should've gone to yukon.
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August 2023 by TommyT
Its like they get people off the streets to come work here. No one knows anything and no one can find out. Branch managers are useless. Systems down all the time. They tell you one thing when you are at the branch, then you get a letter saying something different. Cooperate managers are useless. I'm surprised this bank lasted this long.
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August 2023 by Larry Wigley
Upated..... Bunch of incompetent people. Deposited a check using their system by taking a pic of check. That was 08-13-2023 (Saturday) here it is Tuesday now 08-15-2023 and STILL HAS NOT POSTED to my account, even though is has ALREADY CLEARED THE OTHER BANK. Fn ridiculous. I'll be closing this account out.
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July 2023 by Pamela Doherty
I just got off the phone with AST manager and was asking for curtisy overdraft fee refund I had forgotten that I had 2 payments coming out she said she couldn't because it wasn't there fault I explained to her if it was there fault it wouldn't be a curtisy. I have been with midfirst since 2004 I am highly considering changing banks. The assistant manager was very rude
