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October 2023 by Allison L.
Amazing Store!!!! Highly recommend!!! Ask for the New GM Matt!! He's definitely understanding and listens to your needs ask and wants.
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August 2023 by April J.
This is how Petco in Muskogee takes care of their fish. The rest of the animals aren't the greatest either now I get they're extremely short staffed, but they should not have fired their aquatic specialist. He was an extremely knowledgeable person, and from when I went to the store he had those tanks looking spectacular, this is absolutely unacceptable and I fully support no one shopping here for aquatic needs. The lack of care and knowledge about the aquatics department is insane. This Sino bacteria and algae bloom has been going on for months now when they had their aquatic specialist, he had it under control as soon as he was gone it obvious as though they do not care about the tanks. I do not recommend purchasing fish from here. They do not last and they are extremely unhealthy at no fault to the employees that are currently there. Their manager has been gone for weeks and expected employees that do not have training or knowledge of aquatics to do a job on the aquatic department when they already have their own job to do without giving them any extra incentive to do a two person job by themselves.
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December 2020 by Lindsey Marie Alexander
I made an appointment for my 11 week old Aussie/border pup. I specifically asked if they groomed dogs that young and would trim him. I was told yes no problem when I called to confirm. I get there for my appointment, after driving from tahlequah almost, to be told by trinity that they don’t groom dogs that young nor do they trim Aussie or Aussie mixes. She stated they could give him a bath and trim between his toes but they may have to send him home only partially done. I would be understanding if I hadn’t called them to confirm they could do services before making my 30 minute drive.
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December 2020 by Colton Woodworth
I love how the employees take care of their customers. I will always shop at petco for my everyday needs for my pets. Today was a great day for me at petco how employees were very concerned about my issue. Kept a smile on their face through the whole transaction. Thank you Petco employees! From your customer Lynn
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October 2020 by Marjorie Williams Peaceful Ray
My pup goes for grooming once a month and it’s been a good experience. We shop here as well.
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October 2020 by Candy Stoneburner
I took my basset in for his spa appointment! They did a great job!
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January 2020 by Alice Shrum
Waited 20 minutes for someone to help us with fish. Then when we got to the register they informed me that the fish that were marked $1.99 were $19.99. I told them to keep them. Will have to find somewhere else to buy our fish and pet supplies.
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January 2020 by T. L.
Pet Adoptions with Fur Babies Rescue/Petco is a Nightmare : As of January 1, 2020, I have yet to receive a refund of the money I paid to Furbabies Rescue for the Beagle I paid for and adopted and NEVER received from them in Muskogee Petco in early 2019. I have an adoption contract and receipt of payment. Delsie Lewis from Furbabies has not responded to my correspondence and letter for request for reimbursement, a dog, or any information on the dog I chose and paid her rescue for at Petco and never received. Petco is fully aware of the fact that Furbabies took my adoption fee and never gave me the dog or refunded my money. The manager of Petco herself called Delsie Lewis and talked to her on the phone in front of me. Delsie Lewis ONLY had one thing to say:. She told the Petco manager to tell me :. Have her call my lawyer. That was it. Delsie Lewis/Fur Babies did not even try to be professional or attempt to fix the situation in any way. Petco STILL partners and does adoption days with Fur Babies despite the fact they know full well about their unprofessional and uncaring treatment of the people that adopt dogs in their store from Fur Babies. Obviously they do not care. Petco must receive a portion of the adoption fees and that is all they care about. Fur Babies Rescue nor Petco have offered to make right this situation. I paid in cash the DOG adoption fee at Petco, I never received the dog I adopted, and I have yet to receive any dog or a refund. They will not even tell me what happened to Eddie the Beagle or where he is or even if he is okay. Neither Furbabies nor Petco have offered to rectify the situation so I am forced to file a lawsuit on both Fur Babies and Petco as adoption partners .. as advised by a lawyer. Maybe a County Judge can get them to care enough to act professional and treat a customer properly. Fur Babies Rescue does not appreciate the people adopting from them. They are just about the money ... Otherwise they would have the courtesy to contact me, treat me with respect, but instead they just act like criminals hiding and ignoring my correspondence. If they can treat a customer and adoptive dog parent in this terrible abusive manner in public view imagine how they treat animals in private or behind closed doors ?? I decided to adopt a rescue dog last year to help a foster child heal. Thinking a beagle would give extra love and attention to a child who really needed a loving buddy. Instead, it turned out to be this ongoing nightmare. Wherever Eddie the Beagle is .. I hope he is healthy and happy. But from the way this rescue has treated me ... I really doubt it and I will probably never know. ****My previous review from four months ago: NEVER adopt a dog here at Petco from Fur Babies Rescues. I made a huge mistake trusting Delsie Lewis who does adoptions out of Petco. I paid for a Beagle named Eddie, signed a contract and was supposed to bring him home that day as was the normal way. Instead, I trusted her to keep him just until he finished his medical treatments /he had already started with Furbabies and needed to complete in order to be properly ready for Adoption/ and then give him to me after completed, so he wouldn't be subjected to extra stress being an older 7 year old Beagle mix as well. Well she never did contact me to get him. Never. When I called her, she was horribly unprofessional, refusing to give me Eddie and being abusive and lying. He is legally my dog. I consulted an attorney who advised me to sue Fur Babies Rescue and Petco for Breach of Contract. People who work at dog rescues and with dogs and pets overall are supposed to be honest, compassionate people ... Well they aren't. I advise everyone to adopt your pets from another rescue ... Who knows what these people are capable of ??? The manager of Petco called Delsie Lewis today asking her where my dog was and she still wouldn't give him to me. Now that is some really messed up $@&?!! Petco still hasn't done anything to
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December 2019 by Jackie Griffith
dirty store...pallets and pallets of unpacked merchandise in the isles...not too impressed...
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December 2019 by Savannah Raine Davis
clean the poor cats litterboxs, it doesnt take that long and the smell is horrible, they dont deserve to sit in their own p*** all day and night.
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June 2019 by Kimberly Hunter-Bullett
This place hired a felon that was running from the law. This man, Robert Powell, has been conning people in multiple states for the last 15 years. He meets women on POF, and hangs out in bars waiting to be able to take advantage of a drunk women. He likes to impersonate cops, and also states that he has a K9 training business, which is a lie. He uses that to be able to steal your information. He has never been in the marines, and he states that he is a disabled veteran and th
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April 2019 by Ashley Thomas
Petco adopted out to me a ring worm infested cat. We've had him for 2 weeks and my sister has the markings on her from a ring worm! Petco is trash!
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January 2019 by Kenley M.
I've been to lots of pet stores. But I bring my Pitbull here frequently and I'm used to getting dirty looks from the staff, but not here they all ask to pet her and give her treats. I would rate 5 stars but everything is overpriced. I still highly recommend regardless of the prices. They have just remodeled their fish area and it looks awesome.
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December 2018 by Nicholas Benjamin
Best place to get your pets
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May 2018 by Natasha Toon
Just went in for ferret cage and a ferret manager was so rude that the employee helping me had to ask about the next truck cause the cage I wanted was out of stock and manager was on her cell phone and yelled at her she was on the phone and we get one when we get one looks like I'm going somewhere else to buy my pet things and that employee that was helping me should quit amazing how management is the problem and no one does anything about it