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February 2024 by Sandy Sundquist
Seems they never have enough help and many things have to be ordered
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February 2024 by Dana Patterson
Great service and friendly people...
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February 2024 by Adam Day
I walked in and was immediately sat down with a store employee to help me. I told the employee what I wanted to do and it was all done with everything I needed within 10 minutes. Best ever experience at that store. In the past I've always had to wait at the very least 30 minutes and they usually didn't have what I wanted but this time was an excellent experience and I would shop there again.
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February 2024 by Carol Dietel
HUGE shout-out to Kendall for the outstanding customer service she recently provided to me. Kendall assisted and took a ton of time helping my husband and I switch over our service to AT&T as well as finding the best plan that accommodated our family of 5. Kendall has also repeatedly and graciously helped me via texts numerous times answering any/all questions. Kendall has always made herself available to me should I ever have any concerns or help. I certainly hope AT&T rewards people like Kendall and makes it known that they appreciate and value her as an AT&T employee. My husband and I most certainly value her outstanding work ethic.
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February 2024 by Shannon Shannon
They are extremely helpful. The supervisor helped me with finding the best deal after my husband’s passing. He made the process easier. I’m really appreciative of the customer service.
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January 2024 by Haley&Austin Whittiker
I had a wonderful experience. Other than the 45 minute wait, the visit was incredible!! The lady who helped me upgrade my phone was amazing and made sure I knew ALL of my options! She was fantastic! She made the visit super easy, made sure I understood everything and made sure I didn't have any more questions. I would highly recommend her, the store manager Rogan, and the store to everyone! Wonderful and VERY satisfied with my visit!
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December 2023 by Derek Baxter
Rogan was incredibly knowledgeable and an awesome human being to work with. He helped us get set up with a new line promo and it went really smoothly and quickly, I’d definitely recommend this ATT location to anybody. Thanks Rogan ?
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December 2023 by Larry
Customer service is bad,they act like they don't see you come in and you have ask for help
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December 2023 by DARRELL QUEEN
Good friendly service.
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December 2023 by Ashton Gies
Always a great experience when I come in, never any trouble with account or phone, kendall makes that store shine!
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December 2023 by Angie Moss
Coco is amazing. She made our experience perfect. Love att more. Because of this expert.
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November 2023 by Wouldn't you Liketoknow
Not this store but the customer help number that they have. First off when you hit two for an existing account. Just needing customer service. It immediately says this number is no longer in service. How are you a phone service company, with no phone service. Secondly, whenever I got to a different selection I went to start a new service to just get help. First lady I got yesterday perfect everything was going fine. She was applying to discount. I get through my job. Had to pay my bill. It was past due. I shut off auto draft. It has screwed me a few times. She says I'll have to wait a few minutes and then call you back because you just paid. I said that's fine. Hell we even got the new pixel 8 pro coming as a trade-in for my phone. No phone call. I call this morning. First lady has sensitive ears. Tells me sir if you continue to cuss I will not be able to help you. I said man will I cuss just talking. I'm not cussing at you. I live in the south. I work in construction. It's just how we speak. Do I have a vocabulary? Yes but I live in the south and deal in construction. Doesn't require very many words.... I'm not unpleasant it's just how I speak so she hangs up on me. I call back. Second lady acts all depressed sounding and you can hear the. I would rather shoot myself than work. This job in her voice goes through verifying my account and everything. I just tell her hey check it out. Hold on before you go through all that. Just listen she keeps on going on saying I'm just trying to help you and I said well I'm just trying to ask a question. I don't need anything other than answer this question. She gets done with whatever the hell she was saying and says well this is the sales department so you need to buy something in order for me to help you...... Went downhill from that moment forward. Definitely considering Sprint. T-Mobile cricket Walmart go phone just about anything at this point because every single time I have to call or go in it's a several day or several hour process. I have to give up out of my day or week just to not get any help and still have to pay money for "services".....
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November 2023 by Terry Rhyne
I pay. My bill at att and it takes a while. The ppl are nice and helps you but it takes a while. It's also expensive.
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October 2023 by Pamela Lioce
Prompt service. Customer service rep was knowledgeable and did not treat me as though I have no knowledge if smart phones. That one is huge. She was very amiable and it was pleasant having her help me with my purchase.
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September 2023 by Nannette Morrison
Met the in laws at the store while they tried to get one of their phones fixed. That visit was unsuccessful, as there are no tech-savvy employees in the store that could help them.
