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June 2024 by Ysabel Mireles
I had an issue with my phone and I thought I was gonna have to spend hundreds to fix. But I took my phone here and they fixed it no charge and so quick! They were a lifesaver after thinking I ruined my phone!
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June 2024 by Chloe Phillips
Tyler was wonderful and helped answer all of my questions and concerns, even went out of his way to print off and box up a phone for me when I lost the shipping label. This guy deserves a raise!! 1000/10
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June 2024 by Andrew Hernandez
Emilio took very good care of me staring new service. Explained everything to me with all the fees and getting a discount with auto pay and got some awesome deals with trading in my old phones and getting my military discount as well. His manager Cathy was also so nice she came up also checked on us while we was doing the transaction made the process so easy with porting my numbers from AT&T. Best experience ever with a wireless company highly recommended coming to this store.
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April 2024 by doug drotts
Terrible experience with the so called Manager, just shocking this guy has a job
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March 2024 by Young D OTS LIFE!
im giving this place a 5 honestly if it wasn't for tyler me & my wife wouldn't of walked out with a phone today but thanks to him and his hard work trying we did & we left with excitement..
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March 2024 by Johnathan Heffley
The people is nice and friendly but the customer service for awnsers for Verizon itself is a pain the the butt. And the $200 GIFT cards for line switching was a big pain post to get it back on 12/4/23 just got it yesterday. After 6 calls and they keep telling me wait a week or 2. And emails and screen sharing showing we didn't get it. Takes for ever to talk to someone on phone tried there ai and message didn't get me where I needed and ended up having to recall every time so far. It's easier for me to load up my 4 kids and drive to the store to ask then it is to call version.
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February 2024 by Stephanie Liñan
POOR service and disregarded me while trying to return a router box and was told that customer service on the phone gives “the wrong information” and belittled me as well as I left the store with “sorry you didn’t get the answer you wanted”. They’re clearly not knowledgeable with how their company works because customer service gladly helped me with the RIGHT information and took in my router box. Don’t let them disregard your concerns or go to another store that will gladly help you.
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February 2024 by Geoffrey McAllister
Top notch service from Hannah and the rest of team!! Excellent customer service, knowledge of products and technical ability. Glad I chose Verizon!!
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November 2023 by Jennifer Wilson
Can someone help me understand why there are 2 managers (assuming that's what they are) on the floor and tons of people waiting but they can't help anyone. They just stand around and check people in!!! So aggravating!!
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November 2023 by Trish Lovels
Very informative staff, took care of all my phn needs, efficiently! It's nice to have a phn company, where you can go to their office and talk with knowledgeable staff.
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November 2023 by Carlos Marin
Attentive staff and best carrier available
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September 2023 by Alexandria Hobaugh
Huge shoutout to Vanessa! I came in yesterday as a new customer and she helped me find the right phone for me and hooked me up with 5G home wifi. I cant even begin to tell you guys how amazing she made the experience. Ive never felt so welcomed and comfortable in a place that is typically intimidating and full of people who just want your money. I came in as a customer and left with friends. 10/10 experience.
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September 2023 by Jo Owings
I had to get data from an old phone because I had broken my phone to the point that they couldn't recover my photos
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September 2023 by ken P
Idk what are the hrs here for Sunday I'm told your closed but google says your open
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August 2023 by 媛
I came to this store for help and services. But the manager still refused. You don't know why they open doors and why they don't serve. I waste a lot of time. I feel terrible.。Let me open a new number. They lost my original number. It cost me a lot and a lot of trouble. They refuse to admit or correct their mistakes.
