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July 2024 by Bill Beam
Tight area to maneuver a semi into a dock
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July 2024 by Paul Snyder
HORRIBLE "customer service" at the Moore, Oklahoma location!!!
I just left the store after waiting over 20 minutes in line behind ONE other customer, during which, there were THREE other employees at the PRO Desk chatting with each other watching me wait. I didn't think much of it as I figured that cashier was closed and the person in front of me was needing extra help, so I waited and waited. After 20 minutes other customers went over to the closed line at the Pro Desk and they just rang them up. I said to one of them, "You mean you could've rang me up this whole time?" To which I was ignored. I asked a very rude cashier named Caroline why she didn't tell me that they could cash me out and she said, the lady was busy. I'm not blind or deaf! They weren't doing anything but talking to each other! Extremely disappointed as I've shopped for decades at your stores.
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July 2024 by Shepherds
Dirty store right when you walk in. Went into a few aisle and there were pallets and product on the floor, seems like an OSHA violation to me. Ever since they got their new store manager everything went down hill for this store unfortunately. Very understaffed. All self checkout causing it be slower to check out. I only go to Home Depot now, they are always staffed and clean!
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July 2024 by john mckeown
BUMP HEAD IS TERRIBLE Unable to purchase replacement head. THEY EXPECT YOU TO MAIL YOUR KOBALT WEED EATER TO MANUFACTURER FOR REPAIR. 40 volt electric trimmer.
I have been a cardholder since 2011.
All you need to know is a 30-day return on outdoor equipment.
I want to add, 30 day return on something with a 5-year warranty...
Kobalt 40 volt weed eater.. The bump head to release string is impossible to work.......
As we can see, there is no response from Lowes.....
Obviously, they do not care...
Basically, just buy a new one if you have a problem..
The trimmer won't work at all. Don't buy one because you will be tempted to share the battery with other items....
I now have a hedge trimmer, a blower, and a trimmer....
Batteries for all, and they are all useless to use on the weedeater.
If they improve this head and sell it, I would buy one.
I read one of your priorities was customer service.
You'll need to prove that statement..
And now, no registers open. Self check out. I'm not paid to do so.. obviously..
Not enough employees to help with any questions that you might have.
I'm still struggling to make this work. After getting line loaded and starting trimming, the line won't feed. I have to set the head on solid surface, push button, and pull string with pliers. Every time I use this, I'm upset. Thanks, Lowes, for not caring about customer satisfaction.
I add to this everytime I use this. It is the worst.
Using it reminds me how truly bad it is.
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July 2024 by Brad Kidwell
Only been there once but they did have friendly helpful staff
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June 2024 by Ariel Bonilla
The self check out is horrible I had an employee stop me from scanning my own items at self check out and she scanned them for me might as well bring cashiers back if that’s the point of “self check out”
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June 2024 by William Konvalin
There eagerness to help is great but the lack of knowledge makes it difficult for them to actually be helpful
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June 2024 by Bruce Heikes
I enjoy shopping here! My wife says I get goo goo eyes when we go there.
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June 2024 by Sirena Marina
POOR CUSTOMER SERVICE !!!
I had a terrible experience at this Lowe’s location.
ROBERT was rude and unhelpful, and I was shocked at how unprofessional he was, while working at this store.
I do not recommend this place to anyone.
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June 2024 by Charles “Chad” Rebert
Easily found everything i needed
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June 2024 by zach falkenberg
Summary: don't go here. Go to another store or order online.
- only had self checkout
- didn't have everything I needed
- had very little choices for what I wanted
- store terribly organized, has trouble finding the items I wanted
- store difficult to find, terrible location
- had trouble getting help to find items I wanted
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June 2024 by Scott Swenson
GHOST TOWN. Not sure what fitting you'll need? A question about wire gauge? How much is that? You're on your own, as nobody works here. There's just a gal up front watching everyone ring up their own purchases. No help outside in Garden even though it's Spring. People stumbling through Plumbing just shell-shocked. I spied a clever man hawking a side-by-side to a nervous couple. No ice in the door.
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June 2024 by Daniel Haynes
Only self check out now? What value is Lowe's providing to have me do their employee's job? Did you lower prices? Nah.
Don't go towards closing either. Some employee will go on the overhead system every few minutes and essentially tell you to hurry up because they are closing. Lowe's has fallen bad. I'll be taking my business elsewhere.
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June 2024 by Ram Reddy
Lowe's team is very helpful for my project. Great customer service.
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June 2024 by JessKT
Lowe’s has good quality products at good price same as the Home Depot. They both have their own lines of quality tools and their accessories. But what upset me was, I use Google map to search for the nearest Home Depot because I’m new to OKC. Google maps led me to Lowe’s instead. So, I have to be careful and pay more attention to ads that pop up sponsored on the search results. I ended up drove 7 more miles to a store that was not my intended destination.
