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February 2024 by Matthew C.
This Valentines day I ordered an arrangement to delivered to my wife's work place. They made a spectacular floral arrangement, she was the talk of the office. I highly recommend this Florist!!added the best pic I had lol
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June 2023 by Jen Butler
The best place ever. Recommend for everyone .Five.
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October 2022 by CHARLOTTE TOMBERLIN
It has been sometime but, Kelle did the flowers for my Mom in law's funeral.She worked so hard to please us. She even let me go in back to pick and choose the floral shapes, colors etc. that I wanted.Then she put it all together. THEY WERE BEAUTIFUL!!I have ordered several times, priced. Well, and she NEVER dissappoints!I highly recommend this florist.I highly recommend her
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June 2022 by Mark A.
A family member died right before Memorial Day. We wanted to get flowers picked out for the funeral while everyone was in town. Kelle met us at the flower shop on Memorial Day, the shop was closed for the holiday. That was extremely helpful. Then when we saw the flowers at the funeral home, they were amazing. We had picked a few things out from the books, and with her help tweaked them a little. They were even better than what we imagined. She was able to grasp our intentions and make them a reality. Thank you so much!!! You were amazing during a difficult time and went the extra mile to make it convenient for us. Couldn't recommend her high enough!
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June 2022 by Darci Smith
I received a beautiful arrangement from this flower shop! The flowers smell amazing and all very fresh and beautiful! Thank You!
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March 2022 by Scott Stanley
I called ahead and requested a Valentine's day arrangement for my SO, which was beautiful and priced fairly. When I got there I also requested a second smaller arrangement for my SO's mother, and they were kind enough to put that together while I waited. The owners were very nice, very helpful, and I will certainly be back. Thank you Kelle's Flowers and Gifts!
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August 2021 by Shawnda Moates
Owner was unprofessional, especially in a job where you should be empathetic to those who have lost loved ones. She lied to me both times I called and told me she was working on my product. It was not close to what I ordered she told me I was cheap and that’s what I get for $85.00. She had it ready at 4:00 for a 4:00 service and told me if I didn’t like it she was going to go get it and remove it from the service or I could go somewhere else. I couldn’t believe I was talking to an adult who basically told me my nephews wake didn’t matter she had other things she was working on. Never go here. If you need flowers go to sunshine and roses.
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August 2021 by Veronica Vick
Great customer service skills! The people who received the flowers said how beautiful they were!!
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July 2021 by Crystal Edyvean
You could not find a nicer person to do business with she went out of her way to please me if a mistake is made she will make it right very professional will repeat business again with her Thankyou Kelly for all you did Kay Hanks out of state
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June 2021 by Kieran Lavelllan
We ordered an urn arrangement from Kelle’s Flowers for my father’s funeral. Price was reasonable, and the arrangement provided was perfect. We couldn’t decide on anything out of the pamphlets, as we were having his ashes sealed in his old tackle box and nothing seemed to fit for him. We asked the owner to come up with something original, we wanted something woodsy and natural but still incorporated red carnations, which were his favorite. She surprised us with an arrangement that really represented him. It felt natural, but still elevated in a way that really tied it all together.It was absolutely beautiful and he would have loved it. Thank you.
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June 2021 by Rikki H.
What you ask for to memorialize someone special vs what you get... Unopened lilies which the florist didn't tell me till after when I called to express my dissatisfaction that they wouldn't bloom in time and wilted flowers in the arrangement. I am extremely upset and disheartened. To express this to the owner and for her to just say thanks for the feedback when I'm asking her if there's anything they can do to compensate for the money spent on this pitiful bouquet is just frustrating. I will never get flowers from here again. Make sure to ask questions if you want you flowers for a special occasion to actually be in bloom and full of life before paying. Will never get flowers from here again... my mother was a florist and this arrangement would've never made it off her counter. One star because no stars weren't an option poor customer service
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May 2021 by Ashleigh Hardwick
What a great experience!! By far the best, most caring shop in Moore. I highly recommend, and will be using them from now.
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February 2021 by Nadia Lemon
Ordered flowers through a funeral home for a service. Kelle’s flowers prepared and delivered a completely different arrangement than what was ordered. Tried to discuss with Kelle but refused to offer even partial refund. I completely understand that substitutions happen, but the entire arrangement was different. Kelle explained that getting the types of flowers I ordered were difficult. If that is the case, why even have as an option? Completely embarrassed by the arrangement. I do not recommend.
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November 2020 by Shelley Hicks
I ordered a beautiful floral arrangement with Gladiolas and some greenery for a family members funeral. The reason I chose this arrangement was specifically for the beautiful Gladiolas. What was delivered was NOT what I ordered. What was delivered was an arrangement with Snap Dragons and some little white daisy flowers thrown in to "add more color". I called to discuss the quality and a price adjustment. I was told by the person who actual did the arrangement that she didn't have any Gladiolas and she added the little white daisy flowers to add more color. If anything, they made the arrangement look cheap. I stated the quality of the arrangement is no where near the price I paid. I was told she doesn't skimp on arrangements and the price was equal to what I ordered. What I ordered and what was delivered, are DRASTICALLY different. Not even on the same level. Very disappointed with the arrangement and the customer service. No willingness to offer any kind of refund or even an apology for our dissatisfaction with the arrangement delivered. If you don't have the flowers that were ordered, professionally, a call should have been made to discuss alternative flowers or potentially a different arrangement.
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May 2020 by Kaitlyn Nicole
Super rude! I ordered some flowers online for delivery for my girlfriends birthday and I called to make sure that they would be delivered and they had cancelled the order without telling me. Bad customer service!
