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May 2024 by Brandi Button
Oh my goodness, I cannot tell you how talented this individual is! I was referred to Robert by Rebecca at Cypress Creek Vintage when I asked about my great grandmother’s wedding band. I had been told by multiple jewelers in Kentucky where I live that the ring simply could not be resized. It is a mid century modern band with white and yellow gold and was TINY. My Mamaw was a very small woman and the band measured about 4.5 I wear a 7.75. They said if they melted it down it would ruin the design and possibly break it and they didn’t want to touch it because it was a family heirloom. Well, in walks Rebecca at Cypress Creek, I told her what I had been told and she told me about Robert and the process he uses with a laser and not only that, his ability to recreate the etching on the gold he added. You all, I have done nothing but stare at the beauty of the finished product. I inherited this ring 4 years ago and have never been able to wear it, I am in tears every time I think about it and look at it and remember my Mamaw and pepaw and the love they had for one another. Support both Rebecca and Robert as mush as possible! You will not be disappointed.
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April 2024 by Ted Park
Journey Jewelers is a great store to get the personal shopping experience. I appreciate that this is a small business, and my money is staying in the community. They worked with us to give us exactly what we envisioned for our wedding rings. I'm extremely pleased by the whole experience.
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April 2024 by Cao Truong
The owner was very attentive, patient, and informative while helping us craft a custom engagement ring. It was more affordable than most of the larger retailers. We highly recommend their service!
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March 2024 by Carolina Bishop
I love this place, they’re always nice and very helpful anytime I need to fix any jewelry, highly recommended!
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March 2024 by Brooke Evans
Cannot recommend Journey enough!!! I have gone in for multiple necklace repairs and custom jewelry. Every time I am met with exceptional customer service and amazing repairs and jewelry. With the custom jewelry, they worked with me and let me ask question after question to make sure I got what I wanted.
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February 2024 by Bethany Fields
I stopped in on a whim to see about re-sizing, they did it, I picked it up the next day (the next day y'all!) and wore it over the weekend and realized it was still too loose. I called and they had me bring it back in to take it down more. They have been wonderful to work with and I couldn't be more pleased with the service I've received.
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January 2024 by Michael Undercuffler
These people do amazing work and in a very timely manner. Very personal level of service and I’m happy to be one of their customers!
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January 2024 by Juliana Osgood
Journey Jewelers and Repair has been an incredible experience! I came in to have a ring resized, and they were extremely quick, kind, and reasonable. I really felt like they cared about me and my experience, and I would highly recommend their services to others! Their customer service was top notch, and I will definitely return for any future jewelry repairs :)
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January 2024 by Kaitlyn Shaw
We are so blessed to have been led by the Spirit of God to come visit Journey Jewelers for our wedding and engagement rings. We had the honor and privilege of doing business with Robert. He was very prompt, helpful, and genuine in helping us find the perfect rings. We pray for prosperity, health and long life for our new brother in Christ and the business!
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December 2023 by Cody Orendorff
Down home family owned business that you'll go back to for new jewelry or repairs everytime. Highly recommend.
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November 2023 by Hector Ballin
100% recommended, very helpful and humble guy
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August 2023 by Holly Forster-Nguyen
Had a great experience with jewelry repair and replacing watch batteries. I would use them again in the future!
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August 2023 by Shai Greene
We dropped off and picked up our ring on the same day! And it came out absolutely beautiful and seemless from a resizing! Thankyou for everything, and we received a personalized card wishing us the best and from our Friends. Absolutely will only do business here. Such a wonderful family ❤️
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July 2023 by Cristina Valdez
The best jewelry shop around! Incredible service. We routinely take my engagement and wedding band here for cleaning and inspection and they are always quick, friendly and personable. I always trust them with my jewelry and can guarantee you won’t be able to find better prices or service around. Thank you Journey Jewelers!
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July 2023 by Amanda Viereck
Honest, trustworthy, and quality jewelry store to sum it up. Wonderful experience. Fixed 6 of my family rings that have been passed down. Found my jeweler!