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February 2024 by Sean Sorensen
Awful customer service. Slowest and rudest staff ever. Avoid this catastrophe.
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February 2024 by Josh Thomas
This is the worst pharmacy on the planet. Prepare to spend an entire day trying to fill one prescription. What a tire fire.
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January 2024 by Jennifer Bugler
I called to ask a question about a UPS delivery to the store. All I can say is the young guy that answered the phone is rude. I say close down all the CVS locations. No one likes them..the people in the pharmacies are rude (all of them). They closed several around the city…there is a reason. Find another pharmacy.
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January 2024 by Dave TheDave
Was looking for a pain reliever with lidocaine. This is an over the counter, pick up in aisle 3 cream. THIRTY FIVE DOLLARS at CVS. Went across the street to the Walmart neighborhood market. Bought for FIVE DOLLARS. R I D I C U L O U S.
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December 2023 by Michael Capps
Tried to Use them and the Guy I delt with was a Smart Mouth if I could give zero stars I would
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November 2023 by Linda McMillin
Always fun place to browse and find things you can't find at the big chains.
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November 2023 by TMRM
They are the SLOWEST and rudest. This guy Sat at the window for 39 minutes because he was having "insurance issues" ok then they need to drive around and get back in line while they work it out this is rediclious. It's every single time you come here. If my insurance didn't make us use CVS I'd be back with Walgreens in a heartbeat they are WAY BETTER.
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September 2023 by Velora Naegeli
This is the worst unprofessional pharmacy I have ever been to. I will no longer be using them. They will not answer the phone. They keep switching you to hold. I was on the phone for over an hour waiting they will not help you. This is the third month in a row I have had trouble with them and I will no longer deal with it. They need new pharmacist they’re horrible.
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August 2023 by Destiney Williamson
Came about 1:30pm on today (Sunday) hours said open. It was pitch black no one at the window. A message played said someone would be with me shortly. Waited for a bit and left. Double checked online they were supposed to be open! I came back at 4:45pm they were open! The lady at the window told me they go to lunch 1:30-2pm. I asked why the hours were blank or at least a sign. Her response was online should say they're closed. I explained it did not. She said "I don't control that so...". I'm not impressed at all. I'm now looking for a new CVS pharmacy.
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July 2023 by Bennett Dobbs
Really nice staff and very helpful, they have some stuff you won’t find at other places, employees are Attentive and helpful
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July 2023 by Sweet C.
So i just came from the urgent care to this location with my wife who was seen and needed her prescriptions. The urgent care sent them before we left. When we got there we received two prescriptions but didn't notice we were missing a third until we were in the car. The most important prescription of all was missing! So we went back in and asked what happened and they said they didn't have it but it would be in tomorrow! Well naturally you might think that that would have been something nice to know in the first place but not to CVS! It must have been too close to closing time (it was 8:00 they close at 9). We told them to send the prescription to Walgreens but when we got to Walgreens and the pharmacist called them to have it switched they HUNG UP on him!!! Eventually he got them back on the phone and lo and behold guess what? Walgreens had everything we needed. We subsequently switched all of our info to Walgreens and will therefore NEVER walk into this CVS again
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May 2023 by Elysse Woolsey
This is the worst pharmacy I've ever been to. If you like headaches and stress, this is the place for you. They deserve 5 negative stars. My husband has had prescriptions filled for at least a year. Incidents ranging from telling me they didn't even know who my husband is, to coding the medication incorrectly, not putting in our insurance, increasing the cost of the prescriptions and telling me the reason why my husband's life saving prescriptions weren't filled on time, was because of a contradiction, "odd young man, since it hasn't been for a year now''.Obviously they were incorrect and making excuses. I finally got my husband on board with transferring his prescriptions. I transferred them last month. CVS filled his scripts anyway. So I had to jump through hoops to get that corrected. Hopefully as of now, my husband's prescriptions are copacetic. We went to Moore RX and they are phenomenal. Professional. Friendly. Competent. Go there and enjoy a wonderful experience and avoid this place like the plague.
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April 2023 by COLBY ROSE
My provider called in a new prescription on 18-April around 8pm to this store. The pharmacist answered, but instead of taking the information, sent her to the voicemail. The next evening (19-Apr), I waited in the drive-thru with my 4yr old daughter for 15 minutes before getting to the window. Unfortunately, there was no script in the system. The pharmacist on duty (red hair/beard) said the voicemail was not checked and if the provider were to call, he would put it in. I had the provider on the phone and handed it to him. After several minutes, he said he would get it ready and asked me to come inside or pull around to the back of the line. It was raining outside and getting worse (tornado warnings), I had a small child, I am on crutches and handicapped, and the car line was now wrapped around the building. Pharmacist said "I can't have you holding up my line!" I feel disappointed and disrespected as a veteran, father, and patron. This stores poor performance and attitude will make me never use CVS again.
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April 2023 by Jeremy Hoffpauir
Worst pharmacy I've ever used. Understaffed and I always have to wait a long time. I switched to Sam's Pharmacy and will never use this CVS again. If you are looking for a pharmacy In Moore, find a different one, unless you just like to wait in lines for 30 minutes.
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April 2023 by Mark S.
Slow - like they think we have to come here slow. I haven't had a good experience at this CVS yet. Today the inside is shut down and the drive thru is the only part of the pharmacy open. How irritating.
