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February 2024 by Neil Hamilton
Was in the market for small hot tub....I visited a couple of other dealerships prior to coming to Country Leisure....PROFESSIONAL....NO PRESSURE....INFORMATIVE....Special thanks to Chris and Gary for guiding me through the murky waters into the world of Hot Tubs....after discussing pros and cons of plug n play vs 220 I decided on the latter...they refered me to an electrician who was as equally professional, prompt and whose estimate was extremely fair. The Country Leisure team arrived with my tub on time, walked me through the set up and maintance instructions and answered all my questions....just went back to have my water tested and the staff was very knowledgeable and walked me through Hot Tub Maintance 101.....I look forward to a continued relationship with Country Leisure and my only regret is not doing this 10 years ago....
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January 2024 by Dan Goble
My hottub is 12 years old. I moved to the lake would seem like a problem because hotubs break. These folks at Country time are amazing when I need customer support. They bend over backwards after the sale. Terra and Ryan and all the several people who have helped me are always friendly. A friend convinced me to pay a little more for my tub because of the customer support. I am so glad I listened. If you need a pool or hottub this is the place!
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December 2023 by Leslie G.
I did my research to determine what type of hot tub I was interested in and they retail the brand I had settled on. I was pleasantly surprised at how down to earth their sales approach was and the time they took to answer all our questions without hurrying or pressuring us in any way. We didn't buy on our first trip but did purchase after our 2nd trip where we brought our suits and tried out various models. They didn't badger us with sales calls in the interim. They were professional scheduling our delivery and spent alot of time explaining functionality after delivery and setup. I would definitely do business with them again and am confident I will be able to get service from them for years to come.
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November 2023 by Corey Phipps
Back in the day this was a great company, they sold great hot tubs and had excellent service. Since they have been bought out they are not responsive and will not service hot tubs they sell. I called and went in person and 2 months later they won’t even call to schedule you an appointment. Buy your hot tub elsewhere.
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November 2023 by Rick Fugitt
Youssef, with Country Leisure, was great! He not only winterized my pool but also removed some technology that was no longer functioning. He was patient & taught me how to clean & vacuum the pool so I can be more self reliant. Great company & service tech. Thank you so much.
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September 2023 by Heather Seay
Very disappointed with the level of customer service I now receive at the store. The employees last year were very helpful and friendly. When I walked in today the boy behind the counter didn’t look up from his phone until I had been standing in front of him for a full minute and only because I spoke. When I asked where a product was he told me it was where it always is.
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August 2023 by Brownie Brimage
I have used Country Leisure for my above ground pool opening and several repairs over the last 5 years and would highly recommend! Yousef is always on time, explains what is needed very well, and always wants to make sure the job is done right! Thanks, Yousef!!
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August 2023 by Paula Willis
They don't service what they sell. We tried for 3 months to order a new hottub cover and they kept putting us off. Their employees were not helpful. They even tried blaming the problem on a shortage of styrofoam! We finally ordered one off the internet.
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July 2023 by Rebecca Trumble
I cannot recommend Country Leisure enough! They always provide excellent service in closing and opening the 30’ pool we bought from them….and the time or two we’ve needed additional help or have questions, Josh and the crew provide quick and excellent service! Their expertise and caring are appreciated!
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July 2023 by Christy Coppenger
Joe Alvarez was my guy for my hot tub,he was amazing took the time to show me everything !! I was very happy with his performance. Excellent customer service!!
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July 2023 by Taylar Boss
I’m a new pool owner and Josh was able to come out and give me guidance on what to do and check everything to make sure it was working properly. He came out on a super short notice and was very helpful!
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July 2023 by Joyce Hardin
Thank You Country Leisure for the excellent repair service on 7/3/2023. You pool tech Kenny, was great. He had the problem fixed and gave us valuable tips and advice. And we will always call Country Leisure for all our pool service. I will be recommending you to our many friends and family.
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July 2023 by Nicky Alcorn
my pool has never looked better after shopping at country leisure!! I went in store to find a new pool pump and brilee helped me find everything i needed! she is just a cherry on a pie! All the employees are so sweet and amazing i highly recommend shopping here!!
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July 2023 by Jonathan Davis
I had a really nice lady named Brilee help us pick out a nice set of patio furniture and some new accessories for our pool. Very helpful! Great customer service.
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June 2023 by Jodie Shupe
County Leisure has the most amazing customer service! We bought our pool 5 years ago and they are still taking care of us like we new customers. Kenny comes to Cushing to open and close our pool for us and he’s phenomenal! They do what they say they will do every time . They go above and beyond to communicate and we will do business with them forever!
