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March 2024 by Terry S.
They put a hold on a deposit for no apparent reason, even the folks I talked with over the phone said they didn't know why . . . but none of them would help me in my situation. Caused me lots of grief, and so that pretty much told me first hand that they did not want my business any longer after having multiple accounts for 11 years. I closed all my accounts with them and found another bank.
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January 2024 by Tana Hoang
Arvest is a joke. They turned off my card for $5.60 and then told me they could not help me because it was flagged as “fraudulent”
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July 2022 by Carly Griffis
I have been a customer at Arvest since 2012. I recently had the pleasure of speaking with Misty, in person at the Moore location on Sante Fe. She absolutely went above and beyond to make sure my needs were met and properly taken care of. Misty upholds integrity and professionalism. She completely changed what was a negative experience (not due to Arvest) and ensured customer satisfaction throughout the whole process. Our world needs more Misty's ! Thank you so much for your kindness. It will not be forgotten.
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September 2021 by Justin Thomas
Love this bank and the great employees off 19th st in Moore
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March 2020 by Abraham Wiebe
Everyone at this bank is so friendly! Great customer service also, I rarely wait at all to make a deposit. Kiska in particular is amazing, but everyone in the bank seems to smile or greet you when you walk in!
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August 2019 by Tracey Self
The employees inside at this location have absolutely ZERO personality! It's like walking into a funeral home. One girl behind the counter never once smiled when I spoke to her about an issue I was having. I will definitely be trying the other branch a little further from my house to see if they're more upbeat when someone enters.
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July 2019 by A
Friendliest Arvest bank location around!!! Love everyone there!!! Always professional and sincere, unlike the Norman location on Main st. and 36th.
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June 2019 by Annette Schultz
Friendliest Arvest bank location around!!! Love everyone there!!! Always professional and sincere, unlike the Norman location on Main st. and 36th.
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November 2018 by Josh Green
Online account balance is literally never accurate...💩 I will be in tomorrow AM to withdraw my FULL balance and will close my account later this month. HIRE DEVELOPERS THAT KNOW WHAT THEY ARE DOING!
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September 2018 by Brandon White
Banking experience has been WAY below average since Aaron left. What a joke!
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August 2018 by June M Myers
Great bank to do business with.
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June 2018 by Amy Fowler
If you are a spouse who handles the finances full-time you will waste your time and effort. Paying on a loan with a check that has my name on it too. It was extremely difficult to set up online banking because my husband was at work and not present. Spent one hour on hold with customer service to be told sorry we can't talk to you we have to talk to him ok I can give you his phone number. No he will need to call in on his lunch although he doesn't have a one hour lunch to sit on hold he only has thirty minutes. Then at this branch the teller wouldn't talk to me she would only speak to him. I JUST WANT TO PAY HIS LOAN! She ended up giving him the login information to set it up and he turned around and gave it to me. You can't go against Oklahoma State Law and the law states I'm entitled to half of everything acquired in our marriage. It would be in your best interest not to piss off the better half. Satisfaction not guaranteed! Stop treating spouses like they are enemies.
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January 2018 by Rick Phillips
All banks are pretty much alike, which makes writing them very difficult. Objectively, they all do the same job. They accept deposits, they make loans, they sell certificates of deposit, they do mortgages, and all the other things that Banks do. Subjectively, you need to look for one where you feel comfortable where the staff is friendly and where they treat you like a person not just an account number. This is a pretty good bank, give them a try.
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October 2017 by Rashele Shoun
Nice Arvest!
