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June 2023 by Keely P.
Lady's watch out for Freddy! He will make sexual comments towards you and then when you reject him he will reject you service....... He's a creepy scary crook. Watch out for this post office. Avoid at all costs
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January 2021 by Rebecca B.
I have had no mail delivery in the last 5 weeks except for 1 Amazon package after Christmas. I am expecting something important in the mail . The post office is leaving their phone off the hook.
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December 2020 by RiRi R.
I have always felt welcome here and the staff are really nice and understanding carring! Thank you for help me guys. I appreciate you all.
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August 2020 by J L.
Response to other complaints 1) No website is "affiliated" with the Post Office, or this location except for usps.gov which lists the closing time as 5pm (next time check the usps site, not some random website, js). 2) The phone rings and rings because the only person to "man" the phones is a supervisor and they are usually busy with customers or managing carrier routes. Try calling 1-800-ask-usps. There you can talk to a customer service representative and expect a 24-36 hr response from your local post office for local issues. Otherwise you may be able to get hold of a supervisor before 8am, after 5pm, or on Saturdays. 3) The main post office is nowhere near City Hall. It used to be across the street from City Hall, but that was moved several years ago to Motel Blvd. 4) There is a package mailing kiosk in the Main post office lobby that will take your package, payment, and give you a receipt. Overall, I'd say that the main post office is ok.
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January 2020 by Melanie F.
Closes at 5pm not 6m like advertised on every webpage affiliated with them. This was a Huge disappointment as I could of left work earlier.
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November 2019 by Lynn V.
Ive called the post office for days, and it rings and rings....Why doesn't anyone answer the phone?
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February 2019 by Pat E.
General delivery pkg signed by usps on a Friday morning. Was told to return Saturday to pick it up. I was there for a full hour Saturday before I finally was helped by the only employee willing to locate my pkg. Thank you Alfredo. The other two weren't concerned and just left me standing there waiting. They continued to assist others but weren't willing to help me by looking for it. I had a previous poor experience with a package here the week before.
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September 2018 by J D.
Staff is ok in terms of friendliness... but it's no wonder the postal service is in the red year after year. Complicated systems for mailing and not the most efficient in terms of pretty much everything. I feel like it's a skit from Saturday Night Live every time I visit this specific location simplify the mail options and make things more efficient! An automated drop that provides a receipt would be a huge step forward!
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July 2018 by Lauren T.
We came here because the post office lost our package. The shipping tracker said it had been delivered but it wasn't in the mailbox. I called and went down there and they looked but couldn't find anything and then told us to file a claim. It ended up OK because it magically appeared in our mailbox, but it was a stressful experience. I did appreciate everyone looking so many times though.
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May 2018 by Angela W.
This is the Main Post office of Las Cruces. It's close to City Hall and it can get busy. Plenty of parking. Lots of retail merchandise like cards.
