The Post Oak Toyota service center in Oklahoma City provides a wide range of maintenance and repair services to keep customers' vehicles running smoothly. They honor the Toyota Care maintenance plan and handle everything from oil changes and brakes to more extensive work. The service managers have been praised for their helpfulness in resolving any issues. However, the reviews indicate a mixed experience at the dealership. Some customers had positive experiences, with one out-of-state buyer commending the sales team, including Cameron the salesman, manager Hamilton, and finance manager Shane, for their great service and making the purchase process seamless. On the other hand, other reviewers noted some problems. One customer felt there was "a lie by deception" regarding an added maintenance package that was included in the purchase price without their knowledge. Another buyer said the salesperson did not follow through on promised detailing and other preparation work on the vehicle. Overall, the Post Oak Toyota service center seems to provide reliable maintenance and repair services, but the car-buying experience can be hit or miss. Customers recommend working with specific sales staff like Cameron to ensure a smooth transaction.
Poor communication but at least my tech was friendly.
January 2024
I was in a bad spot my engine just died in my other vehicle, I went in there that day and it was 2 sales people who helped us out ... Jamal and Will they was awesome, went out there way to make sure I was good in the best car for the best price ...Thank u again I really do appreciate you....
January 2024
Service managers have been very helpful in resolving the very few issues I have had. I would recommend Post Oak and Toyota to anyone.
