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May 2024 by Jamie Rodgers
Recently saw a teacher that was aggressive with the kids and called. The director immediately took the teacher out and terminated her after reviewing cameras and doing a thorough investigation. All other staff is very kind and patient with my child. He's very clingy and theyve helped him learn to play with others. Highly recommend this place. They serve amazing food and snacks to the children and have book time. You can watch the cameras to check in on your child whenever you need which I love.
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April 2024 by Gunior Robinson
I only put a star because Google isn't heartless. This place has been going downhill and it has been 5 months and I have to switch my 4 year Olds daycare because this place this place ugh ugh.
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September 2023 by Trina Copeland
Just don't take your kids here especially if you are low income. I had a back swipe that I wasn't even aware of until it was too late. I didn't have the money to pay it (70.00) so my child couldn't go back. Lucy tried to come up with a solution but when I called Kelsey the district manager or whatever. She did not try to help me at all just basically told me that Imy.kid is charged state fees and not private pay so basically I didn't matter. Then she threatened to send me to collections. We been here almost 2 years and are treated like this? No thanks. My aunt is a daycare inspector and kinda warned me about la petite but my kids won't be back not to mention they go through too many directors.
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August 2023 by Kiaa Chynee
If you’re thinking about working here or putting your kids here. DON’T. First off, Lucy the director won’t call parents if their kids have fevers, will let kids throw up and delay sending them home and if you’re child is sick and you work there she will tell you herself to find a babysitter like everyone else. It took another parent calling up to the facility for an employee to get fired after i informed her that she snatched my autistic son up. Smh if I could erase my experience I most definitely would. My kids has never been so sick in his life. From roseola, to E.COLI. Yes my child contacted E.Coli there due to them throwing anybody in the kitchen and not sending sick kids home or cleaning properly! That place needs a deep cleaning and new management for sure.
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August 2023 by Lakeysha Samuel
I would not take your kids to this daycare, I would not look for employment at this daycare…I repeat! I WOULD NOT TAKE HOUR KIDS TO THIS DAYCARE, I WOULD NOT LOOK FOR EMPLOYMENT AT THIS DAYCARE! my grandkids went to this daycare and my daughter worked there. Lucy is the Director she does not care about the babies/kids there or the Employees. She don’t send the sick kids home with fever like State says too and when the kids of employees get sick she will tell her Employees she won’t approve for them to be off. Even with a doctor note saying the said child can not return back until they are better she still wont approve for that employee to be off. My daughter still has the messages to vie text to prove it. Lucy told her do what we all have to do and find a babysitter. Who gone leave they sick child and who gone want to keep a sick child. Further more who says that. When my granddaughter started school, my daughter needed to pick her up and that would be her lunch break in doing so. When my daughter reminded her that’s what she would be doing Lucy told her that my grand child was not her priority at that time. My grandson has caught E-coli from them either not washing or cleaning the fruit and veggies, or from whom ever not preparing the food not washing they hands after they use the bathroom. State has payed them a visit a couple of times and I pray that something is done. This place need a director that cares about the children and the employees. She knows the young women working there that have kids need a job. It’s women like her that make it hard for young women. There was a kid left on the playground. She to busy walking around asking the employees to buy food stamps and gossiping to employees about other employees there. She don’t like to work in a room. They understaff the kids stay out of ratio, and she had my daughter working in rooms by herself and was not CPR certified, and all the above are State violations! Unless they get rid of her, they will remain under staff because she is RUDE, and does not know what she is doing! She even went so far as to have the director at the one on Reno name Shelly to not except my grands at that location. It’s not just my grands, I’m sure it’s also happing to your kids as well, maybe you just don’t know. I know she has told several other employees that when they child is sick she won’t approve they time off as well. I have the proof of that as well! If there are other Parents, Current Employees, Ex Employees that has had a bad encounter with Lucy, please reach out to me. We have to make sure Our kids are safe and taken care of. It start with the Director and the Teachers. P.S the center does not look the Photos here. The place is nasty, toys not clean, it’s just all Bad!
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April 2023 by Sarah Brown
My grandson went to this daycare and one of the best things that happened was my daughter pulling him out. I picked him up on a regular basic and mentioned numerous times how they were out of child ratio. He would be picked up with a scratch or bruise and of course no-one knew how he got it or even told my daughter how it happened!! His teacher thought it would be nice of her to call him a cry baby to other employees, then the director wanted to move my grandchild back to a class he had outgrown due to his teacher having an issue with him and not doing her job!!! Ok it is your job as a child care provider to comfort a child and stay off your phone. There was numerous times I would walk in and there would be kids sitting in the front receptionist area against the wall with no adult supervision then someone would walk up there when I would go past the coded door. When I called to talk to the director she stated she could not discuss it with me as I was not the parent, however they had not problem discussing other things with me even other children, then I was hung up on as she said she was trying handle the whole situation was but was so stressed out about it all and could not handle it. Very unprofessional place. I would highly recommended ensuring you have audio and video on your child's room at all times!!!
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April 2023 by Larissa Mobley
It's even worse with the new director. My son has received multiple injuries, with no incident report, and within the first week of school with Bailey as the director, was cut on his tear duct and it bled. Was expelled today, my FOUR year old, because he knocked another child's tower down and the kid started hitting him so he hit him and bit his face, drawing blood. While I don't condone the way he handled the situation, he has never once acted this way around other children before recently and the teacher literally allowed it to escalate without stopping it, like, what? And nothing was done to the child who was the first to act out in anger. My child, on the other hand, does also have injuries to his fingers, but no one cares about that. It is up to the teachers and caregivers in a school to police the situation and correct it while it is happening, not stand around, take no accountability and then blame my child, who is a good kid- this was an isolated incident. He is also learning disabled, so I see discrimination honestly since the child who drew blood on his face in August was not expelled at the time. What a horrible group of caregivers. Always understaffed, and not only no incident reports, but no one knew where he was half the time when I'd come to pick him up. They should be ashamed of themselves for being so disorganized. And I have seen several reviews online matching mine. How horrible.
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March 2023 by Sarah B.
My grandson went to this daycare and one of the best things that happened was my daughter pulling him out. I picked him up on a regular basic and mentioned numerous times how they were out of child ratio. He would be picked up with a scratch or bruise and of course no-one knew how he got it or even told my daughter how it happened!! His teacher thought it would be nice of her to call him a cry baby to there employees, then the director wanted to move my grandchild back to a class he had outgrown due to his teacher having an issue with him and not doing her job!!! Ok it is your job as a child care provider to comfort a child and stay off your phone. There was numerous times I would walk in and there would be kids sitting in the front receptionist area against the wall with no adult supervision then someone would walk up there when I would go past the coded door. When I called to talk to the director she stated she could not discuss it with me as I was not the parent, however they had not problem discussing other things with me even other children, then I was hung up on as she said she was trying handle the whole situation was but so stressed out it all and could not handle it. Very unprofessional place. I would highly recommended ensuring you have audio and video on your child's room at all times!!!
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December 2022 by Elisabeth Gammill
Very grateful to all the teachers who have cared for my kids. From infant to 2's, in my experience, they are wonderful to the kids. Gas is too much and I live too far. Have to move schools. Grateful for the time you have put in for my family.
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August 2022 by Kenna H.
The first experience and I've only been taking my 2 daughters here since the 15th. The director informed me that I needed a specific type of labels on my babies bottle. She is only 3 month old and I was told they would not be able to feed her due to "incorrect labels." My daughter requires a special formula and giving her anything else would make her sick. The director was very rude and not willing to compromise with the Labels I provide with the exact information she required on the bottles. I also have a 1 year old who is a really happy and really loves playing with other kids, but has never been happy here & cried all day everyday. Today was the icing on the cake and not to mention how humiliating and embarrassed I was on how I was treated! When dropping off my 1 year old this morning, which I walk right by the directors office to get to her classroom, an area where car seats are dropped off, a classroom & then another classroom. I dropped my daughter off & spoke with her teachers for a minute then as I am walking out the director is calling out a name behind me but since it's not my name I'm assuming she isn't talking to me. She continues to call out a name a little louder and more aggressive (inside if the daycare) and I still have no idea who she is talking too. She continues to walk behind me but of course I don't respond or stop. She follows me all the way to my car saying do you NOT hear me saying your name to which I finally respond & say I hear you saying somebody's name but that isn't my name & then she proceeds to tell me that I need to go get my child because it was past 9am and that is their cut off (which it indeed was not) I told her I wasn't getting my daughter because she made it in time & then she tells me she's going to call DHS on me saying I'm abandoning my daughter and she will also call all of my emergency contacts to come get her. My recommendation is stay FAR AWAY from the place. I give it 0 out 10 and would give it a (-) if I could. Stay away from any daycare with Bailey Kleeman as a director. She makes the place an awful place for your kids. They even have cameras where you can watch your children all day & I still don't feel comfortable.
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July 2022 by Angie N.
if I could give it a -10 horrible place for kids, the only time you need to take your kids there is if you do not care how they are doing or what they are doing all day. They are not structured at all, my child would come home i dirty they are always facing away from the children or on the tablets. i was promised a very structured environment i gave suggestion but because they never had enough staff they were not able to do anything for the kids other then let them run wild.
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December 2020 by Joshua Lewis
Loved this daycare! I would have stayed but it is too far from me now.
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December 2019 by Kara
Worst daycare ever looks nice the kids are bored and the staff harass you about nonsense expect you to leave work for nonsense I would not recommend this daycare to anyone they do not communicate well they are liars and this place should be shut down when kids had the foot mouth disease
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December 2019 by Valerie Coonradt
I will restrain from speaking of how my son came home injured weekly during his last few months there, since I didn't witness the things myself.Instead, I would like to talk about the new assistant director, Bailey. As long as she is there do NOT let your child attend there. In her short time there before I pulled my son out, my ex husband and I confirmed that she had lied to each of us a minimum of 3 times, additional times being unconfirmed. She would lie to Kelsey the director to make her believe she was performing her job but was absolutely not. (Of course, Kelsey wants to believe her employee-I get that)The stress Bailey caused between my ex and I was detrimental to all the progress we had made as co-parents after an emotional divorce. She would tell him one thing and me another or pretend she had already spoke with the other parent.Maybe she was overwhelmed, maybe she simply was not qualified, but there is no reason to not own up to your own mistakes as an adult, especially when entrusted with the responsibility of children.Before she arrived, my experience was pleasant and communication was smooth. The old assistant director (who I would hire in my own company if I knew how to reach her) was a rockstar.To summarize: If Bailey is employed there, do not send your child.
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December 2018 by Andrea Houlette
My child is autistic and non verbal. They kicked her off the bus and left her at the school because she was upset. Ridiculous place to take ANY kid.