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November 2023 by Laura Allen
THEY BLOCKED ME ON FACEBOOK BECAUSE I PUT THIS REVIEW THERE! AVOID IF AT ALL POSSIBLE! They are extremely rude anytime I or my husband calls. They switched our insurance company around on both home and auto multiple times. My mortgage company even got annoyed because they'd send payment to an insurance company only to be refunded and have to send a check to a different insurance company. I'm tired of being spoken to like an idiot and sighed at on the phone. I will be looking for anyone else.
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November 2023 by Pam Smith
Samantha goes above and beyond! Very professional and always has a smile!
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December 2022 by Shannon Wallace
They are a great insurance company..
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December 2022 by candy Le
Could have been better
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December 2021 by Travis Knoblauch
I would really appreciate it if whoever drives the white Infinity SUV with COLEORG plates to stop texting and driving on I44. You about ran me off the road twice while you were showing your passenger your text messages. I expect more out of an insurance company.
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December 2021 by Rochelle B
Love these guys... punctual, friendly and super clean and classy!!
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December 2021 by William Puryear
Great place to do business!
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May 2021 by Kirk W.
Great customer service and knowledgeable people.
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January 2021 by Cassie T.
I had recommended that an NEO international student to go and get quotes for auto insurance here. They figured with one company. When asked about good student discounts, her response was that the company doesn't give any. I am very disappointed. I will be looking to move my insurance.
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December 2020 by Cassandra Spradling
Horrible service. Family member who has had insurance through this company for around 10 years called and cancelled on June 16th. The girl she spoke with said it was cancelled and she would also be sending a paper to sign which was never sent. Girl also confirmed that the policy was cancelled effective June 16th. July 1st the premium was pulled for the following month (July)....when called back the girl informed her that she had cancelled on June 16th but since the paper had never been signed (only because she never received it) that they would still collect payment. Also informed her that in the event of a claim if she were to have a wreck, no claim could be made since the policy had been cancelled. So the company is continuing to try to take money from clients after they cancel.
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December 2019 by Kelly Wieczorek
EXCELLENT customer service! Very pleased with our experience with Cole Organization Insurance. They also have the best rates BY FAR!
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December 2019 by Christopher Bacon
The employees were extremely helpful and friendly and made sure my boyfriend and I walked out of there wih insurance on our vehicle.
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December 2019 by Scott Wood
Got the insurance we needed at a price we could afford. Staff was very helpful.
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December 2019 by Joey Potter (Renee)
They always find the best rates
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December 2019 by stacynjohn Pollard
They are helpful and very nice
