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February 2023 by Nutec Rehab
Newby-Vance Mobility has been a long time customer of ours; They are wonderful people to work with. Reading through all the 5-star reviews, clearly this dealership has your needs covered!
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August 2022 by D & S Webb
It took me five(5) years to get here, but Mr. Jason Williamson and Newby-Vance Mobility, made it worth the wait. Mr. Williamson brought back something that we thought was long gone in the Customer Service/Sales industry..."Customer Delight"! In this day and age you don't get that type of treatment anymore; no one's willing to take the time and go the extra miles. When we started this journey, my husband and I dreaded it, because we knew we would literally have to mentally prepare for the "pushy", "get the sale by any means necessary" salesmen; but to our surprise, instead, we got a Friendly, understanding, knowledgeable salesman, who didn't pull any antics and he wasn't pushy. Jason was very helpful and he listen. He was also, accommodating...He provided us with transportation from the airport; Even after hours...all the flight delays and cancellations. Mr. Williamson gave us his undivided attention and made us feel like we were a priority. I told him exactly what I wanted and in a short amount of time he came back to me with exactly what I asked for. This was the smoothest and fast transaction I have ever experienced. We were provided with 5-star, stellar service. From the moment I reached out to him with a brief inquiry, Jason was responsive, and extremely knowledgeable; not only about the vehicle itself, but in general, before-during-after the sale. He walked us through the entire process of Newby-Vance's "Click it to Drive", internet shopping from the comforts of our home, which happens to be in another state. Mr. Williamson attention to detail and his desire to satisfy his customer, made our deal seamless and the process painless. I told Jason, and now I want to let everyone else know that Newby-Vance Mobility, set the bar, high, across the board; Customer Service, Vehicles, and the buying experience, you will not find anyone better!PS! Even after the sale, Mr. Williamson and the Newby-Vance family have continued to help us get familiar with our new vehicle and they are still standing by the sale. Newby-Vance and Mr. Williamson will forever get my recommendation; to anyone in the market for a new or used Mobility Accessible Vehicle....There's no one better than Newby-Vance; One Stop, Click to Drive, making dreams a reality, ask for Mr. Jason Williamson!
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June 2022 by Sandy Kay
Great sales team!
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February 2022 by Carla Biddlecome
Great service department. Thanks Brian and the guys that did service work on my Lincoln. Top notch ! Fixed what a nearby dealership couldn’t do!!!!
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September 2021 by Corina Andras
very helpful and friendly. Grateful for them and their staff
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August 2021 by Neco Wright
excellent service department
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August 2021 by Clinton Martin
Stevie Nowlin is the Man .Great customer service
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February 2021 by Aishwarya Srinivasan
Marcus is such a kind, compassionate person. Newby Vance goes above and beyond in helping dreams of people like us come true. Thank you for all that you did, and I hope the sensitivity and the kindness just spreads more and more!
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January 2021 by Shana Roberson
I'm so glad that I went here to get some adaptations put on my new van. I drove 2 hours from Miami, OK get the adaptation put on. Marcus Newby and his team were really nice and friendly. The 2 guys in the service department worked really hard to get the adaptation put on and they even work through their lunch break so I can get back home. If I know anybody that need their handicapped vehicle work on, I would recommend them to come see Marcus Newby and his staff. I want to thank Marcus and his staff putting these adaptations on my new handicapped van!
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November 2020 by Jess Wisdom
Stevie is probably one of the best sales people I’ve come across. He goes the extra mile and really cares for his customers!! If you’re looking to purchase a new vehicle, he’s definitely the guy!! Thank you Stevie for everything!!
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September 2020 by Shelby Elliott
Stevie Nowlin was super fun and easy to work with, along with the rest of the crew! Will definitely recommend him to anyone looking to buy!
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August 2020 by Travis Nowlin
Stevie Nowlin was very professional and friendly! He helped me pick out the perfect vehicle for my needs and in my budget.
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April 2020 by Michele Knight Jones
this is the 7 or 8th car we have bought from Vance in Miami and Stevie Nowlin has been our go to guy the entire time. great place to do business is a fun atmosphere no pressure they make your car buying experience personal not just another sale. they have treated us like part of the family from our very first purchase in 2009. Stevie Nowlin is hands down the best person to have as your salesman when making a purchase. we are lifers with Vance Ford-Lincoln Miami.
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April 2020 by Victoria Frye
I messaged Stevie late last night! He messaged me back! We came up there today! He was super nice and helped us every step of the way!! We had a great experience and will most likely go back for our cars!!!
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April 2020 by Kaity Jones Gaines
Amazing customer service, really great guys! Highly recommend over any other place!