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January 2023 by Cody M.
so really, I know that 0 real shits are given but the chance at persuading even a single person would make this worth my while and granted everyone's experience is not the same. I've been doing business with First National Bank here in Miami since I was 15, so 21 years. a four wheeler, a few car loans and a couple of home refinances which brings us to about 5 years ago. I was just coming out of a relationship and fell onto some difficult times so much so that a truck, which was through the dealership, had gotten repossessed as well as my credit score dropping drastically as to be expected. during this time I had made an effort to support our local bank, kept in contact even personally went in and talked to the VP about everything that was going on and the hardships that I had been going through all while still keeping up on my payments, aside from maybe 30 days late, but still put forth my best effort to stay in good standings with our local bank. fast forward a few yearsI had finally found light at the end of the tunnel and finances were being taken care of and so I made another appearance and spoke with the VP and still once again explained everything to him as well as having the money to pay off a loan that I had with them the entire time. I ask the VP what I could do to show good faith and he informed me that I could switch over to a secured loan, I'm guessing so they could collect interest on me rather than just paying off the loan, and so I did. approx 2 years later with my credit coming back up but still not that great I go in to try to get a loan for a $6000 truck for transportation and as expected I got denied because my score was too low. I can mildly understand that so okay. well 6 months later with a credit score that qualifies, I go in and ask for a loan on some commercial property, ask for around 30% less than the property is worth as well as my now wife on the application with me with a reasonable debt to income ratio and I get denied. after 20+ years of business and making sure I communicated while still managing to keep the local bank paid, I get denied. the property was worth approx 90,000 and I was asking for 65k plus they also wanted my home for collateral which would make it under 30% of the value and they came back and said that they could give me 40,000..... very aggravating so please consider this if you think that helping support a local business or more so First National Bank.
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February 2022 by NaesaJ
Very good and efficient service
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January 2022 by Kayla Berry
They will not give you all your money always check it and count cause i withdrew money twice and caught they shorted me they go oops and laugh thats not professional or funny im missing quite a bit out of my savings and theyre carelessness what if they put my money in someone else account if they cant even get 85 right on a withdrawal
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January 2022 by Jasean Coston-Jacobs
Very good and efficient service
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September 2020 by James H.
It's so sad to see a credit union blatantly announce it's undying support for police brutality with it's stop d "back the blue!" going across its marque. In this day and age saying blue lives matter actually is a counter to black lives matter and to do it the week that the cops that murdered Breanna Taylor got off scott free is even more disgusting. This credit union is a bunch of bootlicking racists. Look elsewhere.
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October 2019 by Gordon Racey
Friendly and helpful people
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June 2019 by Raymond Wilson
A great friendly easy to work with back. Especially the Fairland branch.
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February 2018 by Billie Wilson
Great people!! Great customer service and really care about there customers! Always quick to help you anyway they can. Great people!
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May 2016 by Kris De Sha
Great Bank, Full of Beautiful Friendly People.
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September 2015 by Carol Brazil
Very friendly an fast
