Miami Ace Hardware is a friendly and helpful local store that is part of a worldwide chain. The staff are always ready to assist with a smile and provide personal service. Customers appreciate the knowledgeable team, like Bob, who helps find exactly what is needed for plumbing, and Jabari, who is described as super sweet. The store handles warranty issues efficiently, with staff like Chris going above and beyond to resolve problems, even replacing products when needed. Customers often mention the quick and easy shopping experience, whether just for a key or more extensive hardware needs. The store is known for its welcoming atmosphere and the staff’s willingness to help find the right products quickly. Overall, Miami Ace Hardware is seen as a helpful place that cares about its community and strives to provide excellent service.
Friendly staff with good store and product knowledge
May 2024
Purchased a string trimmer from this store and had a warranty issue within a month. Trying to deal with the manufacturer was a hassle, but Chris had me leave it at the store so he could deal with it himself. Ended up replacing the trimmer outright. Extremely happy with the outcome and the customer service!
April 2024
Finding parts for my project was made super happy easy wit Mark's knowledge and assistance.
