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March 2024 by Jeff Thornbrue
Did change of address, 2 weeks later still nothing, called before 9:30am they informed me my mail was still there, they would be sending it out that day, 3 days later still nothing,Called again, got a bunch of excuses10 to 14 days, I informed them I filled out the form 14 days ago,
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March 2024 by Alexia and Gabby
If I could give it negative stars I would. Doesn’t open when they say they’re open, usually only has one person working there. Worst post office. Never answers their phones either
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January 2024 by Jay Ray
Exactly what you expect.
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December 2023 by Jeremy Lane
So tired of USPS laziness, what a waste of tax dollars. One person from the Mcloud office went above and beyond to help me but she is the only one. The delivery drivers are lazy, and prices are rediculous
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October 2023 by Angelia Reich
I don't typically complain about this post office. Today I'm going to because the tracking is wrong. I got an email that package couldn't be delivered because my mailbox was full. I went to check my mailbox and it was empty. The post office won't answer the phone either. I need that package today!!Update: Went to post office to get package. It was there, and the employee said she was the only one. They need another person on staff so the phones can be answered. I'll change my review to 2 stars.
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October 2023 by Bailey Lawson
This post office is the worst, I was supposed to receive a package today and even got a message saying it was delivered in/ at the mailbox. Mind you I live in Dale a small town, and my package was never delivered! Even checked the church because they like to put our package at the church more times than not, and it wasn't even there, and none of the neighbors have turned up with it either.
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August 2023 by Charles Nachbor
The Mcloud Post Office is declining in services and has been for some time now. The complaint I have is the phones purposely not being answered.I assume because the complaints of service is the majority of the calls.
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June 2023 by Candice Kostic
Always so friendly at the office and I've had zero issues with mail delivery, we love our carrier, she's great!
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May 2023 by Tiffany Cluck
They honestly don't even deserve one star. Never "attempt" to deliver my package, they just refuse to. I live on a dirt road so they must not want to get their Cherokee dirty. Worst post office I have ever had. Stop being lazy and deliver people's mail, no wonder you'll be out of jobs before long.
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August 2022 by Chasity McMillan
Our address in GPS takes you directly to our home. NO ONE HAS ATTEMPTED DELIVERY WE HAVE BEEN HERE ALL DAY. AND IT SAYS YOU RETURNED TO SENDER??? MY PHONE NUMBER IS ON THE PACKAGE
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August 2022 by Goofy Goober
They are horrible. Constantly getting mail days late. Packages delivered to the wrong house. When asked, they use excuses like "there is a car parked in front of the house, can't reach the mailbox" when there is blearily plenty of space to pull up then back out.
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August 2022 by josh thurber
Lady that is supposed to deliver our mail will skip us for days before putting anything in our mailbox. Most of the time won't even get all that's supposed to be there.
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June 2022 by Elizabeth Kihara
Had 2 packages that were to be delivered today and instead of bring them to the porch, the mailman left a notice saying he "attempted delivery" and that I had to pick my package up the same day or it would be returned to sender. I went to the post office and talked to the lady there and she said she would ask the mailman to come back and drop off the package. But of course he never did. I've had packages marked as delivered that I never received when this guy is on duty. He's lazy and I honestly don't understand how he still has his job after so many complaints and negative reviews. Now I have to drive all the way back to the post office again tomorrow.
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January 2022 by Lily Harris
I’d leave no stars if it was possible.My family has lived on this property for 4 yrs. The lazy woman that runs out route will not leave packages. She always leaves a note saying “no secure location”. She doesn’t even bring the package with her. I have had MANY conversations with post master about this. Michelle even drove out to our place to verify that our houses were marked and assured me that the situation would change. The very next week she had to personally drive a package to us because the route driver didn’t take it. Then today I receive a message that my package couldn’t be delivered due to no secure location. She hadn’t even got to my house yet. I was sitting at my house. The package was still at the post office. Fire this lazy person already. She drives a white Jeep by the way.
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January 2022 by Erica Boze
My Aunt has lived in her house for over 20 years. Had a gift ordered and the company ships USPS. I go to find out where it's at? The post office returned to sender stating addressee unknown! Not the first time they didn't want to deliver a package. Last time we were just able to catch it and get it from the post office. I send things through Amazon to her a lot never a problem with UPS, FedEx or Amazon's own delivery service. I mean I even give you the full zip code.
