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December 2023 by Joshua Rickman
Ruth Powell was effecient and freindly!
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September 2023 by Eric Conlon
Very nice people, helped me with a tough issue, left very satisfied! I would highly recommend shopping here
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January 2023 by Tommy Williams
The lady that is named Ruth located at the mcalester okla US cellular office is wonderful and is very very helpful
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January 2023 by Lynn Staples
The person who helped 7s was awesome ???. She was patient with us as we are phone illiterate. Lol she got it done!!!. Excellent folks in that store in McAlester
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December 2022 by Lanie Lott
Stuck pay on a broke phone and line and there insurance will not cover any phone I ever broke ,will be switching companies when my contract expires!!!they will not work with u,u use them go for only the free phones
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November 2022 by Raw Data
This place is impossible to cancel your contract, they will lie to you and just keep billing you. You cannot cancel on line, you cannot cancel on the phone, I did so twice, they never actually cancel, so after three months you owe them even more. They could care less at the store, I had a photo my Driver's ID, front and back, they forced me to drive home and get my actual ID. After another hour there, still no proof of cancellation. They should just use a gun when you walk in the door , demand your money and be done with it, what they do is nothing less than armed robbery to the tune of $425.00 just so far. If I could I'd call the police when I walked in the door, cause they are going to steal money from you. I can promise every new customer this will happen. SO BUY SOME OTHER SERVICE. These guys voted for BIDEN.
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November 2022 by RD2
This place is impossible to cancel your contract, they will lie to you and just keep billing you. You cannot cancel on line, you cannot cancel on the phone, I did so twice, they never actually cancel, so after three months you owe them even more. They could care less at the store, I had a photo my Driver's ID, front and back, they forced me to drive home and get my actual ID. After another hour there, still no proof of cancellation. They should just use a gun when you walk in the door , demand your money and be done with it, what they do is nothing less than armed robbery to the tune of $425.00 just so far. If I could I'd call the police when I walked in the door, cause they are going to steal money from you. I can promise every new customer this will happen. SO BUY SOME OTHER SERVICE. These guys voted for BIDEN.
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September 2022 by Karla Whitworth
My 82 year-old mother purchased a phone for my 92 year-old dad at the store in McAlester Oklahoma. She did this because she was paying Significantly more than $29 for an additional line on her other plan. They assured her she would have 15 days to return it If it did not work for him with his hearing aids or if it was too difficult for him to use. She went into the store on the 15th day to cancel the plan and get a refund as his health had regressed significantly.. They could not find where she purchased the phone even though she Showed the transaction on her banking app. She talked to several different people in the store who were very helpful and they even called customer service in Tennessee. Still nothing. They apologized to her and told her that they would work on it and They would honor the 15 day policy Since she had initially come in on the 15th day . My dad passed away A few days later. She had not heard from the store so she and I returned to the store one week later and they still could not figure out how to get her a refund. We again left with assurance they would honor the 15 day refund policy. They were supposed to call us when they figured it out but no call in 7 days. my mom returned to the store today and their answer was that she could not get a refund on the phone now because when she came in on the 15th day It was actually the 17th day because they had ordered the phone for her and it took 2 days to get it. Apparently your 15 days starts when you pay for the phone not when you have it in your possession. Im Sure that it is in the fine print but She's 82 and just lost her husband and never even used the phone! The local employees were all extremely nice and felt terrible about the situation and said that it was a corporate decision. One of the employees even offered to buy the phone from my mom because they felt so bad. Since then I have read hundreds of horrible Reviews. DON'T USE THEM!
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September 2022 by Twitch
Uscellular uses scammers to work in their call centers!!! Extremely poor service
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September 2022 by Robby Baker
Ruth Powell is an amazing asset not only to the McAlester store but to US Cellular as a whole! She has always gone above and beyond when helping me and my family out.
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September 2022 by Mr4twitch
Uscellular uses scammers to work in their call centers!!! Extremely poor service
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September 2022 by Jennifer Smith
Great service. I would like to be a team member.
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July 2022 by Sam Young
You people are crooks. I bought wifi though you and it hardly ever worked. I canceled months ago and was just told I owe 600$! Not a chance you'll ever see a dime.
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June 2022 by Hummingbird
Very happy we switched to U.S. Cellular! Joe truly went more than above expectations to make sure everything got switched over and that we got the best deal possible to get started. Love to feel like more than just a number when starting a new service. Would definitely recommend this location if you’re looking to make a switch in phone carriers!
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June 2022 by Janett Anderson
Not enough people to help you. People walked out.
