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January 2024 by Jeremy Piquette
Fired me on Christmas morning but kept me in there system for another month. Then laughed when I asked about it. these people are a joke and very unprofessional.
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October 2023 by Kevin Ward
Just wanna take a sec to say that Allison C always delivers my packages with a friendly smile and is always well mannered. It really makes a difference when you have employees like her working for you and us. TOP NOTCH
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August 2023 by Julie Hood
The lady that works in the front she is very nice
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March 2023 by David Carman
Hours of operation are more of a suggestion than accually accurate. Showed up at 10:50 only to have the only employee there in his truck getting ready to leave. His suggestion was to come back after 5pm to drop it off. 45 minutes of driving wasted.
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January 2023 by Choctaw Cat
UPS always does a fantastic job in delivering my packages ?!! A+ all the way !!!
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May 2022 by Gamel Swift Sr.
I came to pick up a few items that the company I work for needed asap. And the reception Ladies or care takers were very kind and helpful. On days that are harder than others. That's what the world needs. Just wanted to lift them up for making me feel more than just a customer. Oh yeah can forget the Indian guy for helping before there shift even started. Big ups. You all deserve a raise, no matter if it's part of your job or not. God bless, go by UPS office by Attwoods in McAlester for yourself.
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December 2021 by CDB Before
Sure wish you could call this location to verify hours so people don’t have to drive from wherever just to see them closed. They have no phone according to the main number ??♂️
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May 2021 by Garry Harper
The package I bought was meant to be in durant ok and they said they were in able to deliver it when I spent the day off at home waiting for it
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March 2021 by Kelli Nowlin
A little out of the way but friendly, helpful workers. Best part is they are open from 5-7pm, in case someone needs to ship after work hours!
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March 2021 by S A
Since February 2021, UPS has not delivered when specified sometimes weeks two weeks late, delivered to wrong address or returned to Amazon, left on doorstep ( my instructions clearly state: Do not leave with neighbors and not to be left on doorstep. Please call if they can't find clearly marked house in Talihina, Ok). I have lived in same place over 20 years. Hiring the right people will help in timely manner. The McAlester, Oklahoma office isn't professional. This is unacceptable in the digital age.
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February 2021 by Carie Logston
Called 5x to get driver to put packages in correct place. Now they have been holding my order for 1week stating it was going to be delivered, but never did. Roads are clear to drive on. The ups center is closed on saturday, so I cannot pick it up since I'm in town.
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February 2021 by Patti Yohe
Different driver almost every time. Leaves packages under the the carport, which is fine, but never rings the doorbell to let me know the packages have been delivered. Not enough time, I guess. But the main problem is the packages don't get delivered on the actual delivery dates. Sometimes, I get an email stating they have been delivered, but they have not been received. I have to walk the neighborhood, ring doorbells and ask. I get other customers' packages often. No way to call McAlester, Oklahoma's local shop so I can pick the packages up myself. They purposely don't answer the phone. When I try UPS Customer Service, they say that they will send a message for them to contact me. Too late to stop the packages from being loaded in the truck. The drivers always start delivering to closest addresses to their location and since mine is a rural address, they sometimes don't get to my house before they quit for the day. Next day, the same thing could happen. If I pay more to get a package quicker, I should get it on time. UPS drivers in other towns work until ALL packages are delivered. Not in McAlester, Oklahoma. My last problem is that they sometimes park or back up their truck on my yard which has my septic lines. The lines could be crushed which will cost me thousands of dollars to repair.
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February 2021 by Jo Lynn
I stood in line while a worker just walked by and went into a room for 5 minutes or more , no joke. then comes back out and tells the person in that room....... you have someone standing out here .. meanwhile all the other workers in garage area just stared at me .No customer service whatsoever
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February 2021 by Larry Long
I have a ring doorbell and my package was supposed to be fragile and our driveway is a little bit farther from our house than the road and you can't necessarily drive them big trucks down it the dude that was delivering the package walked all the way to my house and safely put it on my doorstep and the Amazon people just like put it by my mailbox or something
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January 2021 by Wendell Settle Sr
Great once you get someone to wait on you.
