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July 2023 by Jahnavi U.
I stopped by this post office to mail some packages a couple of weeks ago. It's a pretty big post office. They have tables you can use and the post office staff are friendly and helpful. They weren't selling me services I didn't want. They also have a self ship kiosk inside the office where you can ship your own packages instead of asking one of the staff for help. That's cool. The location is convenient for me and the walk is not bad. I will definitely stop by this location here whenever I need to. This is a valuable asset to the community.
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May 2023 by Lynn W.
I'm never ever ever going to that post office again. Worst service ever. The passport window was closed. I was going to get a passport application today. This post office don't even have the passport window hours. If you're going to get a passport application, don't go to this post office.Zero stars. This place was the worst 17 years of my life.
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May 2023 by L D.
the mail carrier that delivers to my house have been misdelivering mail off and on. Items that belong on another street but with my house number are being put into my box. I've tried to repost in the mailbox up the street but the items are always redelivered into my box. It's like the carrier does not look at the address at all!I've also had my mail sent back to sender as undeliverable because they delivered one street over to a house that is under construction. Finally today, I've had it and called the post office to make a complaint. The phone is picked up by an auto voice, then it transfer the call to a number that rang busy. This happened three times. Obviously the post office does not want to receive any complaints!! The guys who delivers my packages are great! They make the effort of ringing my doorbell or placing the item inside the security door. This mail carrier, though, needs to get off her cell phone and actually see what she's doing!
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May 2023 by Zulie A.
I have now visited this particular post office twice in the 15+ years I've resided in this neighborhood. First visit: there was a particular African American women who was rude and loud with every single client once they reached her window (second window from the left). I had to return here again out of last minute emergency. There was a line and TWO different people let others skip ahead. I later realized it was bc this same particular woman was still employed! Only this time there was also a younger female with curly hair to laugh at the way the woman was treating the clients!! Literally, the people were trying to avoid having to be service by this particular woman! It is unbelievable the United States Postal Service allows such a person to continued to be employed by them! I will never ever return to this location again!!!!
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August 2022 by Kristina L.
Postal office -- means postal office, not super-puper, before entrance some strangers come-in impudently, as if I'm so d**** It's the third time I try to send a letter to Spain. It's, just, a letter, with envelope. And not to return money afterwards.... Very "Generous" of you, I am say. Tellers are normal, and I think -- this ISN'T their fault.
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October 2021 by Niki C.
If there's a zero star I would give that, the worker Tisha there is extremely racist towards Asian, was so rude to me and the Asian guy before me, don't even know why would USPS hire such person. DISGUSTING
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June 2021 by Shirley W.
I was lucky to have been the first person on line waiting when I stopped in. Within a few minutes there were several people after me. My teller was friendly, and helpful, and was done in ten seconds, no joke. Never had an issue here in the past either.
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February 2021 by Monny W.
Never had an issue at this post office and the clerks are always helpful. There's usually no line or a very short wait. I've never waited more than 10 minutes at this post office compared to other locations I've been to. This post office also has enough clerks to help the customers.
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December 2020 by Selina E.
It's been second time I lost my packages. And I'm really sad, and no more trust to post office employee. They don't care nobody essue
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December 2020 by Veronica S.
Postal facility was dangerously over crowded and two male patrons were NOT wearing masks. Nobody came out to limit the capacity or make sure that people were 6 feet apart ( customers were NOT following social distancing guidelines). The two male customers were never told to put masks on , one was at the window being held by an agent. This is a government facility that is not taking precautions against a global pandemic. I had three packages that were already pre paid and needed to just be dropped off. There was nowhere to leave them except to stand in a line of 30 people ( going out the door0. I left immediately to protect MY health and the health of others. This place should be SHUT DOWN.
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October 2020 by Stella L.
If I can give "0" star in this app, then i would do so. Not even worth one star for me! This post office used to be some nice employees work there, maybe they are not on duty today. But today, I would say this is the worst post office in NY. I just wanted to drop off the package and get the receipt and that African-American worker who work in the pick up and drop off window is lazy and gave their customers attitude. We pay for the tax and this is what we got ! Unbelievable!
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September 2020 by Tony T.
This post office constantly refuses to deliver packages to our home. They don't ring the buzzer or attempt to bring the packages upstairs. They leave the packages in a breeze way accessible to any and everyone and clearly an unsecured area. I am disabled and always home, yet the refuse to ring the bell. I have lost at least 5 urgent packages.
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July 2020 by JoseRomeo B.
Poor customer service and not very helpful when you have missing mail. Girlfriend did not receive an important mail, they said that they can't do anything if it was confirmed delivered. Was hoping to get help because that mail was very important.
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April 2020 by John M.
That people is very nasty , with customer service , all the time answer very bad , i think if they don't like that job looking for something also but don't answer but to the people please respect mthrfkrs
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February 2020 by Aaron L.
Never recommend this branch to anyone who is mailing their important packages to their friends, families or for a business. Like most people said who experience terrible services from this branch, it's true that these workers lose customer's packages.
