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September 2024 by Jarred Edgar
Literally the worst new truck buying experience I've ever had.... And just wait until you get to deal with the service dept just an awful all around experience here. WF says it was rodent damage but the issue with the sensor occurred 2 weeks after I bought the truck and the owner had been driving it as a demo so there is no doubt it was already there when I purchased the vehicle... They discounted the labor by 50 bucks LOL .... and it took them 2 hours to fix it and charged me 1100 bucks...
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September 2024 by Bettios Saenz
Mr.Chris Hoffman went above and beyond through the process of getting the truck.
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September 2024 by Karon Kastner
You made the process so easy
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September 2024 by carrie simpson
Service department was cheerful and very helpful.
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September 2024 by John Bosshardt
Woody Ford is a great place to buy your new vehicle or have it serviced.Chris Hoffman is a great salesman to help you find the vehicle for you. Jayden is the person to talk to get your vehicle serviced. He is a great employee and Woody needs to make sure to keep him.
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September 2024 by Mikala Evans
Thank you, Javier Gomez you went above and beyond to get us in our new Edge. We appreciate how honest you were with us.
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September 2024 by Lauren Miller
Long time on oil change. Forgot to ask them to show me my credit report again but forgot all my documents at home. Super cute baby blue ride inside. Almost wanted to take a pic so I could update their Pinterest account but technically that would have been false advertising.
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September 2024 by Lynn Savage
Excellent service during and after the sale
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September 2024 by Trevor Bowles
Awesome dealership and experienced workers!
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September 2024 by Amanda Carroll
The buying process was quick and painless! They were very friendly and even made accommodations to come in on a Holiday
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September 2024 by Calvin Winsor
If you are in the market for a used Ford DO NOT go to Woody Ford in Madill!!
They don't check their vehicles and hope you get the added warranty so then they can charge the cost of fixing their busted vehicles to you or the warranty company.
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September 2024 by Priscilla monsivais
Uff free oil changes are cool. Until you bring your car in for warranty work and they mess up your bcm and you can't drive at night without your high beams. When we let them know they decided to charge us $300 to get it worked on. Our warranty work was $0 and in the end we have to pay for their mistakes. Also they sold us a messed up car that needed a new motor and may need a transmission as well. They lied about the vehicle to begin with. Oh and it has been 3+ months since their mistake, our bsm is still not working.
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September 2024 by Scott Trumbo
Everyone is very helpful, great experience!! Thank you!!
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September 2024 by dean Kirby
They are wonderful to deal with
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September 2024 by N Y
Chris made the process easy and was great to work with. However, the window tint he had put on the car before we picked it up was illegal in the state of Texas and did not come close to matching the rear window tint. This caused me to come out of pocket $300 to correct their mistake. Also, the application for Texas title was filled out incorrectly and created a headache on my end. Spent a week going back and forth with Chris and the Dallas County tax office. Finally was able to get it taken care of. Less than ideal customer service/accountability is why I took off three stars. Lesson learned I suppose.
