O'Reilly Auto Parts has received positive reviews for its helpful and knowledgeable staff. One customer described Wade as a dependable employee who went out of his way to ensure her family made it home safely, even testing the vehicle after fixing the problem. Wade is praised for his humility, mechanical knowledge, and ability to explain things clearly, which helped save the customer money and time. Another reviewer mentioned that the staff made sure they got the best battery for their car and offered to install it, providing fast and friendly service. However, not all experiences were perfect. One customer visited for a fuse for a boat trailer’s running lights but was told the store was out of stock. Instead of a solution, they received advice to "ride the brakes" to compensate for the lack of lights. Overall, the staff’s dedication, expertise, and friendly attitude make O'Reilly Auto Parts a helpful place, with some limitations in stock availability.
